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Magazine Articles

Customer insights play a major role in subscription box growth

Customer insights play a major role in subscription box growth

30 Sep 2019by Stephanie Heasman
Stephanie Heasman, director of customer success, Feefo examines the growth of the subscription model and how Lifebox Food uses reviews to gain insight into its personalised products.
BrandsConsultancyCustomerDeliveryFocusGroceryHealthIndustryInternationalOnlineOtherProductResearchStationerySubscriptionThe CustomerUK
Planning for Black Friday 2019

Planning for Black Friday 2019

30 Sep 2019by Andy Mulcahy
Andy Mulcahy, strategy and insight director, IMRG examines retail performance over Black Friday 2018 and looks ahead to the 2019 peak.
CustomerDataDeliveryEventsFocusIndustryMarketingOnlineOtherPeakPeopleRetailerSoftwareThe CustomerUK
InternetRetailing Conference 2019

InternetRetailing Conference 2019

30 Sep 2019by Emma Herrod
InternetRetailing’s annual conference will be taking place on 10 October. Emma Herrod looks ahead to some of the highlights.
AnalystAnnualB2BBrandsConferenceCustomerDataDeliveryEcommerceEuropeFocusIndustryInterviewsManagerMarketingMarketplacesMobileOnlineOtherPeopleProductRetailerSellingSubscriptionTechnologyThe CustomerThemeUKViews

Industry News - September 2019

27 Sep 2019by Chloe Rigby
BrandsClothingCustomerDeliveryDepartment StoreEcommerceFocusIndustryInternationalIRUK Top500MarketingMobileOnlineOtherPeopleProductResearchRetailerSellingSubscriptionUK
Company Spotlight: QueryClick

Company Spotlight: QueryClick

27 Sep 2019by Emma Herrod
AgencyBrandsConsultancyCustomerDataFocusIndustryMarketingMobileOnlineOtherPeakProductRetailerSoftwareTechnologyUK
Company Spotlight: Mention Me

Company Spotlight: Mention Me

27 Sep 2019by Emma Herrod
Mention Me is on a mission to put trust back into the heart of marketing by harnessing the most relevant form of advertising: word of mouth.
BrandsClothingCustomerEuropeFocusInternationalLocationMarketingMobileOnlineOtherPeakPeopleProductResearchTechnologyThe CustomerUK
The mobile splurge

The mobile splurge

25 Sep 2019by Paul Skeldon
Paul Skeldon, mobile editor, InternetRetailing, examines how the ease of m-commerce is leading to issues around serial returners, sustainability and consumer debt – and how to make it right.
BrandsClothingCustomerFocusGroceryIndustryMarketingMobileOnlineOpinionPaymentPeakPeopleResearchRetailerSellingSocial CommerceTechnologyUK

Peak panic: The cost of missing metrics

25 Sep 2019by Kevin Murray
Kevin Murray, managing director, Greenlight Commerce examines why ecommerce projects fail.
BrandsCustomerDeliveryEcommerceFocusIndustryOnlinePeakResearchRetailerSoftwareTechnologyThe CustomerUK

Social Commerce - from ‘conversion’ to ‘conversation’

25 Sep 2019by Ian Jindal
As social media becomes social commerce, new approaches are required for this front-line customer engagement. Ian Jindal considers a changing perspective on social, from sales focus to customer focus.
BrandsCustomerFocusMarketingOtherPaymentProductSocial CommerceThe Customer
Company Spotlight: Luminati

Company Spotlight: Luminati

23 Sep 2019by Alex Sword
BrandsDataFocusIndustryLocationOnlineOtherProductSoftwareTechnology

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