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GUEST COMMENT Staying ahead of the game with customer-centric payments

22 Aug 2019by Paul Skeldon

EDITORIAL The numbers are bad, but is it all gloomy in retail?

22 Aug 2019by Paul Skeldon

GUEST COMMENT How to minimise returns

22 Aug 2019by Rachel Smith

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

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IRUK Top500 The rise of direct-selling brands

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Q2 UK Industry report reveals retail impact of Brexit uncertainty, although online is doing alright

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Magazine Articles

InternetRetailing Expo - InternetRetailing Magazine May 2019

11 Jun 2019by Emma Herrod

The InternetRetailing Expo took place over two days in April at Birmingham’s NEC. Emma Herrod pulls together some of the event highlights.

Insight around the world - InternetRetailing Magazine May 2019

11 Jun 2019by Emma Herrod

Analyst Brands Customer Delivery Ecommerce Grocery Health International Online Other Product Retailer Selling The Customer

Co-op: Autonomous delivery

07 Jun 2019by Emma Herrod

Co-op has been putting Starship delivery robots to the test in Milton Keynes and has recently rolled out the scheme to a second store in the area as well as expanding online ordering to new areas. Emma Herrod caught up with Jason Perry, Senior Manager Ecommerce Strategy & Rollout, Food Digital, Co-op at the recent eDelivery Expo.

Customer Delivery Ecommerce Grocery Location Manager Mobile Online Other People Product Retailer Senior Manager The Customer UK

Lifestyle choices

06 Jun 2019by Paul Skeldon

Paul Skeldon, mobile editor, InternetRetailing, examines department store 2.0.

Brands Clothing Delivery Department Store Ecommerce Europe Events Focus Garden Grocery Industry Marketing Mobile Online Other People Physical Store Research Retailer Technology UK Workshop

Subscriptions: Opportunity or threat?

05 Jun 2019by Thomas Cooper

Thomas Cooper, CEO of Pantri shares a view of subscription services and why they pose a threat to retailers.

Brands Consumer electronics Customer Delivery Ecommerce Grocery Online Other People Retailer Subscription Technology The Customer UK

Research round up - InternetRetailing Magazine 2019

31 May 2019by Emma Herrod

Emma Herrod pulls together the findings from the latest consumer and retail research.

Books Customer Delivery Ecommerce Grocery Jewellery Online People Product Research Retailer Software The Customer UK

Delivery News

20 Mar 2019by Alex Sword

Alex Sword’s insight into changes in the delivery market

Clothing Customer Delivery Grocery Homeware International Manager Marketing Mobile Online Other Product Retailer Selling Software Technology The Customer UK

Delivery matters

20 Mar 2019by Emma Herrod

Click and collect offers convenience to customers and cost savings for retailers but what does the continuing rise of the service mean for the customer experience. Emma Herrod investigates.