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EDITORIAL How the meaning of online is evolving – and who are going to be the winners

24 Sep 2020by Paul Skeldon

EDITORIAL How Covid-19 continues to affect retailers, both online and offline

22 Sep 2020by Chloe Rigby

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

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DFS sales and profits fall as a result of the Covid-19 lockdown, although online sales remain strong and business now recovering

Strategy and Innovation

Holland & Barrett customers can now build their shopping basket from the Covid-secure queue

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Magazine Articles

Customer insights play a major role in subscription box growth

30 Sep 2019by Stephanie Heasman

Stephanie Heasman, director of customer success, Feefo examines the growth of the subscription model and how Lifebox Food uses reviews to gain insight into its personalised products.

Cashing in on banking changes

30 Sep 2019by Emma Herrod

Emma Herrod and Chloe Rigby investigate changes in the banking and payments industry, legislation of which retailers should be aware and where trust is opening up new opportunities.

Analyst Customer Data Delivery Ecommerce EU Industry International Jewellery Marketplaces Mobile Online Other Payment People Physical Store Research Retailer Software Technology The Customer

Planning for Black Friday 2019

30 Sep 2019by Andy Mulcahy

Andy Mulcahy, strategy and insight director, IMRG examines retail performance over Black Friday 2018 and looks ahead to the 2019 peak.

Customer Data Delivery Events Focus Industry Marketing Online Other Peak People Retailer Software The Customer UK

InternetRetailing Conference 2019

30 Sep 2019by Emma Herrod

InternetRetailing’s annual conference will be taking place on 10 October. Emma Herrod looks ahead to some of the highlights.

Company Spotlight: QueryClick

27 Sep 2019by Emma Herrod

Agency Brands Consultancy Customer Data Focus Industry Marketing Mobile Online Other Peak Product Retailer Software Technology UK

Company Spotlight: Magento

27 Sep 2019by Emma Herrod

The Magento Commerce product provides merchants the power to create unique and powerful ecommerce and omnichannel shopping experiences.

B2B Brands Customer Data Ecommerce Industry Marketing Marketplaces Mobile Online Other Peak Product Retailer Selling Technology UK Views

The changing face of mobile retailing

25 Sep 2019by Paul Skeldon

Paul Skeldon, mobile editor, InternetRetailing, investigates peak from a mobile perspective.

Brands Customer Data Delivery Ecommerce Events Industry Marketing Merchandising Mobile Online Other Peak People Physical Store Product Research Retailer Selling The Customer UK

The mobile splurge

25 Sep 2019by Paul Skeldon

Paul Skeldon, mobile editor, InternetRetailing, examines how the ease of m-commerce is leading to issues around serial returners, sustainability and consumer debt – and how to make it right.