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GUEST COMMENT How the Co-op and Sainsbury’s are developing the role of shops in a digital context; BRC calls for rates reform

14 Feb 2020by Chloe Rigby

GUEST COMMENT Automation changing the face of retail

14 Feb 2020by Beverley White

GUEST COMMENT Retail on the road: the experience opportunity in an electric era

13 Feb 2020by Joe Tabita

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The RetailX UK Top500 2020

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Laura Ashley in funding talks after fall in retail sales in a 'challenging' market

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BRC calls on UK government to broker a ‘pragmatic and fair’ deal with EU to mitigate import price rises post-Brexit

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Magazine Articles

The mobile splurge

25 Sep 2019by Paul Skeldon

Paul Skeldon, mobile editor, InternetRetailing, examines how the ease of m-commerce is leading to issues around serial returners, sustainability and consumer debt – and how to make it right.

The final straw: greening the retail supply chain

30 Jan 2019by Emma Herrod

Emma Herrod investigates how ecommerce is following voluntary and regulatory targets for environmental change.

Analyst Brands Clothing Cosmetics Customer Data Delivery Ecommerce EU Grocery Industry International Online Opinion Other People Product Research Retailer Selling Supplier UK

Company Spotlight: Barclaycard

30 Nov 2018by Emma Herrod

Customer Data Europe International Mobile Online Opinion Other Payment People Product Research Retailer Technology The Customer UK

Shop Direct: making good things easily accessible to more people (IRM53)

05 Aug 2015by Emma Herrod

Announcing the end of the Littlewoods catalogue, Shop Direct has called time on an eighty-year history while fully opening the door to 1:1 digital personalisation. Emma Herrod speaks to the company’s Deputy CEO, Gareth Jones, about the changes. Shop Direct has grown out of the catalogue businesses of the Littlewoods and GUS groups, which offered credit facilities that enabled shoppers to buy items and pay off a set amount each week. From 15 contact centres, 17 bra