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Sleigh this holiday season with conversational gift finders - Webinar with Zoovu

Making payments pay in the journey to retail reinvention - Webinar with ACI Worldwide

Making payments pay in the journey to retail reinvention - Webinar with ACI Worldwide

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Chloe Rigby

EDITORIAL From Sainsbury's to Halfords: how leading retailers are making it easier for shoppers to buy from them

08 Nov 2019by Chloe Rigby

Chloe Rigby

GUEST COMMENT The importance of speed and personalisation in the race for the customer

08 Nov 2019by Gavin Masters

GUEST COMMENT Improving the retail industry doesn’t mean we need to rid of the workforce

07 Nov 2019by Rob Shaw

UK Top500 retailers

EU Top500 retailers

AU Top250 retailers

Brand Index report

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Growth 2000 UK Report 2019

Growth 2000 UK Report 2019

Operations & Logistics

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Mamas & Papas closes six stores through pre-pack administration as its online and wholesale channels grow

Mamas & Papas closes six stores through pre-pack administration as its online and wholesale channels grow

Rain and Brexit uncertainty kept shoppers away from the high street in October: BRC/Springboard

Rain and Brexit uncertainty kept shoppers away from the high street in October: BRC/Springboard

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Magazine Articles

The mobile splurge

The mobile splurge

25 Sep 2019by Paul Skeldon

Paul Skeldon, mobile editor, InternetRetailing, examines how the ease of m-commerce is leading to issues around serial returners, sustainability and consumer debt – and how to make it right.

Brands Clothing Customer Focus Grocery Industry Marketing Mobile Online Opinion Payment Peak People Research Retailer Selling Social Commerce Technology UK

The final straw: greening the retail supply chain

The final straw: greening the retail supply chain

30 Jan 2019by Emma Herrod

Emma Herrod investigates how ecommerce is following voluntary and regulatory targets for environmental change.

Analyst Brands Clothing Cosmetics Customer Data Delivery Ecommerce EU Grocery Industry International Online Opinion Other People Product Research Retailer Selling Supplier UK

Company Spotlight: Barclaycard

Company Spotlight: Barclaycard

30 Nov 2018by Emma Herrod

Customer Data Europe International Mobile Online Opinion Other Payment People Product Research Retailer Technology The Customer UK

Shop Direct: making good things easily accessible to more people (IRM53)

05 Aug 2015by Emma Herrod

Announcing the end of the Littlewoods catalogue, Shop Direct has called time on an eighty-year history while fully opening the door to 1:1 digital personalisation. Emma Herrod speaks to the company’s Deputy CEO, Gareth Jones, about the changes. Shop Direct has grown out of the catalogue businesses of the Littlewoods and GUS groups, which offered credit facilities that enabled shoppers to buy items and pay off a set amount each week. From 15 contact centres, 17 bra

Brands Clothing Conference Customer Data Delivery Department Store Ecommerce Focus Homeware Industry Marketing Mobile Online Opinion Other People Product Retailer Selling Technology The Customer UK

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