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The pampered consumer - a webinar with Sitecore

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Paul Skeldon

GUEST COMMENT Staying ahead of the game with customer-centric payments

22 Aug 2019by Paul Skeldon

Paul Skeldon

EDITORIAL The numbers are bad, but is it all gloomy in retail?

22 Aug 2019by Paul Skeldon

Paul Skeldon

GUEST COMMENT How to minimise returns

22 Aug 2019by Rachel Smith

UK Top500 retailers

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

Operations & Logistics

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IRUK Top500 The rise of direct-selling brands

IRUK Top500 The rise of direct-selling brands

Q2 UK Industry report reveals retail impact of Brexit uncertainty, although online is doing alright

Q2 UK Industry report reveals retail impact of Brexit uncertainty, although online is doing alright

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Magazine Articles

Giving the right experience

Giving the right experience

06 Jun 2019by Emma Herrod

Retailtainment, experiences, personal styling and curated subscription services are all on the rise online but how are retailers balancing experiences with sales? Emma Herrod investigates.

Annual Brands Clothing Customer Data Delivery Department Store Events International Jewellery Manager Marketing Online Other Payment People Product Research Selling Subscription Technology The Customer UK Workshop

Delivery matters

Delivery matters

20 Mar 2019by Emma Herrod

Click and collect offers convenience to customers and cost savings for retailers but what does the continuing rise of the service mean for the customer experience. Emma Herrod investigates.

Analyst Clothing Conference Customer Delivery Ecommerce Focus Grocery Health Online Other Payment Peak Product Retailer Subscription Technology The Customer UK

Mobile News

19 Mar 2019by Paul Skeldon

Analyst Brands Fashion accessories Jewellery Mobile Other Payment Product Retailer Technology UK

Using customer insight to awaken the retail experience

Using customer insight to awaken the retail experience

29 Jan 2019by Peter Brown

Pete Brown, Consultant at Elixirr, examines how analytics will be changing retail in 2019.

Customer Data Europe Marketing Mobile Online Other Payment People Product Research Retailer Technology The Customer

Convenience is king in the brave new world of retail

Convenience is king in the brave new world of retail

29 Jan 2019by Rupal Shah

Rupal Shah, Director of Shopper Research at Simpson Carpenter, looks at five key retail technology trends that will help to make the shopper journey more seamless and convenient than ever.

Brands Consultancy Cosmetics Customer Data Delivery Ecommerce Health Industry Online Other Payment People Product Research Retailer Technology UK

Company Spotlight: Equinix

Company Spotlight: Equinix

29 Jan 2019by Emma Herrod

Brands Customer Data Ecommerce Events Industry International Location Online Other Payment Peak People Product Region Technology The Customer

Snoop Dogg becomes a shareholder in Klarna and transforms into Smoooth Dogg

Snoop Dogg becomes a shareholder in Klarna and transforms into Smoooth Dogg

28 Jan 2019by Klarna UK

Europe Marketing Payment Press

What’s ahead for 2019?

What’s ahead for 2019?

28 Jan 2019by Emma Herrod

Sir John Timpson and others spoke to Emma Herrod about the year just gone and the trends for 2019.

Analyst Brands Clothing Consultancy Customer Data Delivery Ecommerce Events Focus Location Marketing Merchandising Mobile Online Other Payment Peak People Product Research Retailer Selling Technology The Customer UK

Editor’s comment

03 Dec 2018by Emma Herrod

Customer Data Location Mobile Online Other Payment People Press Retailer Technology

Delivery News - November 2018

03 Dec 2018by Liz Morrell

Liz Morrell’s insight into changes in the delivery market.

Brands Clothing Customer Delivery EU Europe Focus International Location Other Payment Retailer Software Technology The Customer UK

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