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Magazine Articles

Cashing in on banking changes

Cashing in on banking changes

30 Sep 2019by Emma Herrod
Emma Herrod and Chloe Rigby investigate changes in the banking and payments industry, legislation of which retailers should be aware and where trust is opening up new opportunities.
AnalystCustomerDataDeliveryEcommerceEUIndustryInternationalJewelleryMarketplacesMobileOnlineOtherPaymentPeoplePhysical StoreResearchRetailerSoftwareTechnologyThe Customer
The mobile splurge

The mobile splurge

25 Sep 2019by Paul Skeldon
Paul Skeldon, mobile editor, InternetRetailing, examines how the ease of m-commerce is leading to issues around serial returners, sustainability and consumer debt – and how to make it right.
BrandsClothingCustomerFocusGroceryIndustryMarketingMobileOnlineOpinionPaymentPeakPeopleResearchRetailerSellingSocial CommerceTechnologyUK

Social Commerce - from ‘conversion’ to ‘conversation’

25 Sep 2019by Ian Jindal
As social media becomes social commerce, new approaches are required for this front-line customer engagement. Ian Jindal considers a changing perspective on social, from sales focus to customer focus.
BrandsCustomerFocusMarketingOtherPaymentProductSocial CommerceThe Customer
Giving the right experience

Giving the right experience

06 Jun 2019by Emma Herrod
Retailtainment, experiences, personal styling and curated subscription services are all on the rise online but how are retailers balancing experiences with sales? Emma Herrod investigates.
AnnualBrandsClothingCustomerDataDeliveryDepartment StoreEventsInternationalJewelleryManagerMarketingOnlineOtherPaymentPeopleProductResearchSellingSubscriptionTechnologyThe CustomerUKWorkshop
Delivery matters

Delivery matters

20 Mar 2019by Emma Herrod
Click and collect offers convenience to customers and cost savings for retailers but what does the continuing rise of the service mean for the customer experience. Emma Herrod investigates.
AnalystClothingConferenceCustomerDeliveryEcommerceFocusGroceryHealthOnlineOtherPaymentPeakProductRetailerSubscriptionTechnologyThe CustomerUK

Mobile News

19 Mar 2019by Paul Skeldon
AnalystBrandsFashion accessoriesJewelleryMobileOtherPaymentProductRetailerTechnologyUK
Using customer insight to awaken the retail experience

Using customer insight to awaken the retail experience

29 Jan 2019by Peter Brown
Pete Brown, Consultant at Elixirr, examines how analytics will be changing retail in 2019.
CustomerDataEuropeMarketingMobileOnlineOtherPaymentPeopleProductResearchRetailerTechnologyThe Customer
Convenience is king in the brave new world of retail

Convenience is king in the brave new world of retail

29 Jan 2019by Rupal Shah
Rupal Shah, Director of Shopper Research at Simpson Carpenter, looks at five key retail technology trends that will help to make the shopper journey more seamless and convenient than ever.
BrandsConsultancyCosmeticsCustomerDataDeliveryEcommerceHealthIndustryOnlineOtherPaymentPeopleProductResearchRetailerTechnologyUK
Company Spotlight: Equinix

Company Spotlight: Equinix

29 Jan 2019by Emma Herrod
BrandsCustomerDataEcommerceEventsIndustryInternationalLocationOnlineOtherPaymentPeakPeopleProductRegionTechnologyThe Customer
Snoop Dogg becomes a shareholder in Klarna and transforms into Smoooth Dogg

Snoop Dogg becomes a shareholder in Klarna and transforms into Smoooth Dogg

28 Jan 2019by Klarna UK
EuropeMarketingPaymentPress

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