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RetailX Brand Index 2019

RetailX Brand Index 2019

The RetailX Top250 Brand Index (RXBX) Report is now in its third year. Based on research conducted for the InternetRetailing Europe Top500, it focuses in on both Europe’s retail brands and consumer brands selling directly to the public.
Report In Full
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Magazine Articles

Frame of reference

31 May 2019by Ian Jindal
How can you establish a connection between your products and the customer’s decisions, while informing the experiences you create? Ian Jindal ponders how retailers can create the frame of reference that is both informative and differentiating.
AnalystBrandsCustomerDataDeliveryIndustryLocationMarketingOtherProductSupplierThe CustomerUKViews
IRUK: Brand Engagement

IRUK: Brand Engagement

20 Mar 2019by Emma Herrod
The latest IRUK Top500 Performance Dimension Report focuses on Brand Engagement. Emma Herrod shares some of the findings.
Brand EngagementBrandsCustomerEventsGroceryInterviewsIRUK Top500OnlineOtherPeoplePerformance DimensionProductResearchRetailerSellingTechnologyUKViews
IRUK Top 500: The 2019 report

IRUK Top 500: The 2019 report

01 Feb 2019by Emma Herrod
The IRUK Top500 2019 report, produced in partnership with Klarna, is published alongside this issue of InternetRetailing magazine. Emma Herrod shares some of the findings.
Brand EngagementBrandsCustomerDeliveryInternationalIRUK Top500LocationMerchandisingMobileOnlinePerformance DimensionPhysical StoreProductResearchRetailerThe CustomerUKViews
InternetRetailing Conference

InternetRetailing Conference

27 Sep 2018by Emma Herrod
Emma Herrod looks ahead to Internet Retailing’s annual conference and the topics to be discussed.
AnnualBrand EngagementBrandsConferenceCustomerDeliveryEcommerceFocusIndustryInternationalMarketingMobileOnlineOtherPeakPeopleRetailerSupplierTechnologyUKViews
Point. Discover. Experience

Point. Discover. Experience

27 Sep 2018by Paul Skeldon
Paul Skeldon, Mobile Editor, InternetRetailing, investigates how mobile continues to change shopper behaviour across channels.
BrandsCustomerDataDeliveryDepartment StoreFocusMarketingMobileOnlineOtherPaymentPeopleProductResearchRetailerSellingTechnologyUKViews
IRUK: Strategy & Innovation

IRUK: Strategy & Innovation

26 Sep 2018by Emma Herrod
The latest IRUK Top500 Performance Dimension Report focuses on the areas of strategy and innovation. Emma Herrod shares some of the findings.
CustomerDataDeliveryInterviewsIRUK Top500MobileOnlineOtherPeoplePerformance DimensionProductResearchRetailerSellingStrategy and InnovationTechnologyViews
Voice commerce: Why it’s more than just talk

Voice commerce: Why it’s more than just talk

26 Sep 2018by Rowena Patterson
Rowena Patterson, Head of Consumer Research, Simpson Carpenter, shares research into the area of voice commerce.
CustomerDeliveryEcommerceLocationMarketingMobileOtherPaymentPeopleProductResearchTechnologyUKViews
The path to customer centricity

The path to customer centricity

01 Aug 2018by Michael Ross
Michael Ross, Co-Founder and Chief Scientist, DynamicAction, a prescriptive analytics company, explores the path to customer centricity, which critical aspects of the business need to be thought about differently and explains what that can mean in practice.
BrandsCustomerDataDeliveryFocusMarketingMobileOnlineProductRetailerTechnologyThe CustomerViews
Social influence: where mobile commerce really begins

Social influence: where mobile commerce really begins

12 Dec 2017by Paul Skeldon
Paul Skeldon, Mobile Editor, Internet Retailing, investigates the link between mobile, social and sales. Social media and mobile are made for each other – and increasingly, they are made for retail too. In fact, some 6% of mobile traffic to UK retailers’ websites is driven by social apps such as Snapchat and Instagram – more than any other country globally. So says the Q2 17 Shopping Index – a report on the activities of more than 500 million shoppers world
Brand EngagementBrandsCustomerEcommerceMarketingMobileOnlineOtherPaymentPeopleProductResearchTechnologyThe CustomerUKViews

Strategy and Innovation

26 Sep 2017by Emma Herrod
The focus of the latest IRUK Top500 Dimension Report, as sponsored by Barclaycard, is Strategy & Innovation. The InternetRetailing research team set out to understand what retail good practice looks like in 2017 and in this report they have mapped the approaches that leading UK retailers are taking as they work to deliver the highest service levels to their customers. It’s in this Dimension, more than any other, that InternetRetailing researchers, with support

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