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Company Spotlight: Retain.me

Company Spotlight: Retain.me

27 Sep 2019by Emma Herrod
Brand EngagementBrandsCustomerDataDeliveryEcommerceGroceryJewelleryLocationMarketingOnlinePeakProductSellingTechnologyUK
Blurring the lines between brand and retail

Blurring the lines between brand and retail

04 Jun 2019by Emma Herrod
InternetRetailing’s RetailX research division delves behind the headlines and financial reports to investigate how brands are really performing online across Europe.
Brand EngagementBrandsClothingConsumer electronicsCosmeticsCustomerDeliveryEUEuropeFashion accessoriesFocusJewelleryMerchandisingMobileOnlinePerformance DimensionProductRegionResearchRetailerRXBXSellingSports and outdoor equipment

Editor’s comment - InternetRetailing Magazine May 2019

29 May 2019by Emma Herrod
Brand EngagementBrandsCustomerDataDepartment StoreEcommerceEUEuropeManagerMerchandisingMobileOnlineOtherPeopleResearchRXBXSellingSenior ManagerSubscriptionThe Customer
IRUK: Brand Engagement

IRUK: Brand Engagement

20 Mar 2019by Emma Herrod
The latest IRUK Top500 Performance Dimension Report focuses on Brand Engagement. Emma Herrod shares some of the findings.
Brand EngagementBrandsCustomerEventsGroceryInterviewsIRUK Top500OnlineOtherPeoplePerformance DimensionProductResearchRetailerSellingTechnologyUKViews
IRUK Top 500: The 2019 report

IRUK Top 500: The 2019 report

01 Feb 2019by Emma Herrod
The IRUK Top500 2019 report, produced in partnership with Klarna, is published alongside this issue of InternetRetailing magazine. Emma Herrod shares some of the findings.
Brand EngagementBrandsCustomerDeliveryInternationalIRUK Top500LocationMerchandisingMobileOnlinePerformance DimensionPhysical StoreProductResearchRetailerThe CustomerUKViews

IREU Top500

30 Nov 2018by Emma Herrod
The latest InternetRetailing EU Dimension Report investigates the area of brand engagement. Emma Herrod shares some of the insight.
Brand EngagementBrandsCustomerDataEUIREU Top500MarketingOnlineOtherProductResearchRetailerSelling
InternetRetailing Conference

InternetRetailing Conference

27 Sep 2018by Emma Herrod
Emma Herrod looks ahead to Internet Retailing’s annual conference and the topics to be discussed.
AnnualBrand EngagementBrandsConferenceCustomerDeliveryEcommerceFocusIndustryInternationalMarketingMobileOnlineOtherPeakPeopleRetailerSupplierTechnologyUKViews
Company Spotlight: Barclaycard

Company Spotlight: Barclaycard

12 Dec 2017by Emma Herrod
Anita Liu Harvey,Vice President, Strategy and Innovation, BarclaycardWHAT DOES YOUR PART OF THE COMPANY DO? Barclaycard Business Solutions provides omnichannel payment solutions to businesses of all sizes across different sectors including retail. The division provides everything from payment terminals and technology through to merchant services to enable retailers to take payments from shoppers wherever they are, be that in a physical store or via digital channels. Ba
Brand EngagementCustomerDataEcommerceEuropeInternationalMarketingMobileOnlinePaymentPeoplePhysical StoreProductResearchRetailerStrategy and InnovationTechnologyThe CustomerUK
Social influence: where mobile commerce really begins

Social influence: where mobile commerce really begins

12 Dec 2017by Paul Skeldon
Paul Skeldon, Mobile Editor, Internet Retailing, investigates the link between mobile, social and sales. Social media and mobile are made for each other – and increasingly, they are made for retail too. In fact, some 6% of mobile traffic to UK retailers’ websites is driven by social apps such as Snapchat and Instagram – more than any other country globally. So says the Q2 17 Shopping Index – a report on the activities of more than 500 million shoppers world
Brand EngagementBrandsCustomerEcommerceMarketingMobileOnlineOtherPaymentPeopleProductResearchTechnologyThe CustomerUKViews
3 reasons that closing the customer experience gap is a top retail priority

3 reasons that closing the customer experience gap is a top retail priority

01 Dec 2016by Chloe Rigby
What is the top driver for Peak 2017? As we approach Peak 2017, competition between retailers is fierce in a battleground where customer loyalty is dwindling. There is no doubt that retailers and marketers alike are at the mercy of consumer expectation, and this is influenced by one key driver: experience. Looking into 2017, delivering the ultimate customer experience at the right time, in the right channel, to the right person in the right context, is cruci

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