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Magazine Articles

Upskilling for success

Upskilling for success

29 Jan 2019by Emma Herrod
The right people with the best skills and experience are crucial to every part of the retail organisation. Emma Herrod investigates what retailers are doing to keep staff at the cutting edge of ecommerce.
AcademicCharityConferenceConsultancyCustomerDataEcommerceIndustryManagerMobileOnlineOtherPeopleProductResearchRetailerSellingTechnologyUK
The passing of a nation of shopkeepers

The passing of a nation of shopkeepers

27 Sep 2018by Emma Herrod
Emma Herrod investigates the issues behind store closures and what is happening to transform this nation of shopkeepers.
BrandsCharityCustomerDataDeliveryFocusHealthIndustryInternationalOnlineOtherPeopleProductResearchRetailerTechnologyUK

Comment

26 Sep 2018by Amy Prendergast
In this omnichannel era of providing a seamless and high quality customer experience, what effect is this having on retail staff and how can retailers make the most of their employees’ skills? Amy Prendergast, Head of Vocational and Career Development at retailTRUST reports.
CharityCustomerDataManagerMarketingMobileOnlinePeopleRetailerTechnologyThe CustomerUKWebinars

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