Paul Skeldon, mobile editor, InternetRetailing, examines how the ease of m-commerce is leading to issues around serial returners, sustainability and consumer debt – and how to make it right.
Velia Carboni, chief digital officer at VF Corporation, spoke to Emma Herrod about balancing global digital requirements with the needs of individual brands and regions during one of the most significant periods of transformation for the company.
Retailtainment, experiences, personal styling and curated subscription services are all on the rise online but how are retailers balancing experiences with sales? Emma Herrod investigates.