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IRUK: Strategy & Innovation

IRUK: Strategy & Innovation

26 Sep 2018by Emma Herrod
The latest IRUK Top500 Performance Dimension Report focuses on the areas of strategy and innovation. Emma Herrod shares some of the findings.
CustomerDataDeliveryInterviewsIRUK Top500MobileOnlineOtherPeoplePerformance DimensionProductResearchRetailerSellingStrategy and InnovationTechnologyViews
Company Spotlight: Barclaycard

Company Spotlight: Barclaycard

12 Dec 2017by Emma Herrod
Anita Liu Harvey,Vice President, Strategy and Innovation, BarclaycardWHAT DOES YOUR PART OF THE COMPANY DO? Barclaycard Business Solutions provides omnichannel payment solutions to businesses of all sizes across different sectors including retail. The division provides everything from payment terminals and technology through to merchant services to enable retailers to take payments from shoppers wherever they are, be that in a physical store or via digital channels. Ba
Brand EngagementCustomerDataEcommerceEuropeInternationalMarketingMobileOnlinePaymentPeoplePhysical StoreProductResearchRetailerStrategy and InnovationTechnologyThe CustomerUK
Running to stand still?

Running to stand still?

12 Dec 2017by Emma Herrod
Mobile is continuing its upwards trajectory in terms of online traffic and sales, but are conversion rates increasing too? Emma Herrod investigates. Mobile’s reach is apparent for all to see, and the rise of the mobile Christmas is expected to continue in 2017 when smartphones are predicted to account for half of November’s online sales in the UK. Ecommerce consultancy Salmon predicts that £10bn of the £20bn spent online will be made via mobile in this record-breaking month as sho

Strategy and Innovation

26 Sep 2017by Emma Herrod
The focus of the latest IRUK Top500 Dimension Report, as sponsored by Barclaycard, is Strategy & Innovation. The InternetRetailing research team set out to understand what retail good practice looks like in 2017 and in this report they have mapped the approaches that leading UK retailers are taking as they work to deliver the highest service levels to their customers. It’s in this Dimension, more than any other, that InternetRetailing researchers, with support

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