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Magazine Articles

Delivery News - September 2019

01 Oct 2019by Alex Sword
ClothingConsultancyCustomerDataDeliveryEcommerceEuropeGroceryLocationOnlineOtherProductResearchRetailerSoftwareTechnologyThe CustomerUK
Customer insights play a major role in subscription box growth

Customer insights play a major role in subscription box growth

30 Sep 2019by Stephanie Heasman
Stephanie Heasman, director of customer success, Feefo examines the growth of the subscription model and how Lifebox Food uses reviews to gain insight into its personalised products.
BrandsConsultancyCustomerDeliveryFocusGroceryHealthIndustryInternationalOnlineOtherProductResearchStationerySubscriptionThe CustomerUK
Cashing in on banking changes

Cashing in on banking changes

30 Sep 2019by Emma Herrod
Emma Herrod and Chloe Rigby investigate changes in the banking and payments industry, legislation of which retailers should be aware and where trust is opening up new opportunities.
AnalystCustomerDataDeliveryEcommerceEUIndustryInternationalJewelleryMarketplacesMobileOnlineOtherPaymentPeoplePhysical StoreResearchRetailerSoftwareTechnologyThe Customer
Planning for Black Friday 2019

Planning for Black Friday 2019

30 Sep 2019by Andy Mulcahy
Andy Mulcahy, strategy and insight director, IMRG examines retail performance over Black Friday 2018 and looks ahead to the 2019 peak.
CustomerDataDeliveryEventsFocusIndustryMarketingOnlineOtherPeakPeopleRetailerSoftwareThe CustomerUK
InternetRetailing Conference 2019

InternetRetailing Conference 2019

30 Sep 2019by Emma Herrod
InternetRetailing’s annual conference will be taking place on 10 October. Emma Herrod looks ahead to some of the highlights.
AnalystAnnualB2BBrandsConferenceCustomerDataDeliveryEcommerceEuropeFocusIndustryInterviewsManagerMarketingMarketplacesMobileOnlineOtherPeopleProductRetailerSellingSubscriptionTechnologyThe CustomerThemeUKViews
Company Spotlight: Mention Me

Company Spotlight: Mention Me

27 Sep 2019by Emma Herrod
Mention Me is on a mission to put trust back into the heart of marketing by harnessing the most relevant form of advertising: word of mouth.
BrandsClothingCustomerEuropeFocusInternationalLocationMarketingMobileOnlineOtherPeakPeopleProductResearchTechnologyThe CustomerUK
The changing face of mobile retailing

The changing face of mobile retailing

25 Sep 2019by Paul Skeldon
Paul Skeldon, mobile editor, InternetRetailing, investigates peak from a mobile perspective.
BrandsCustomerDataDeliveryEcommerceEventsIndustryMarketingMerchandisingMobileOnlineOtherPeakPeoplePhysical StoreProductResearchRetailerSellingThe CustomerUK

Peak panic: The cost of missing metrics

25 Sep 2019by Kevin Murray
Kevin Murray, managing director, Greenlight Commerce examines why ecommerce projects fail.
BrandsCustomerDeliveryEcommerceFocusIndustryOnlinePeakResearchRetailerSoftwareTechnologyThe CustomerUK

Social Commerce - from ‘conversion’ to ‘conversation’

25 Sep 2019by Ian Jindal
As social media becomes social commerce, new approaches are required for this front-line customer engagement. Ian Jindal considers a changing perspective on social, from sales focus to customer focus.
BrandsCustomerFocusMarketingOtherPaymentProductSocial CommerceThe Customer

Editor’s comment - September 2019

23 Sep 2019by Emma Herrod
BrandsConferenceCustomerDepartment StoreEcommerceIndustryMobileOnlineOtherPeakProductSubscriptionThe CustomerUK

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