Mark Thomson
Recent Articles
GUEST COMMENT Three steps to make click and collect profitable
Guest Comment | 17 Apr 18
It is no secret that competition between retailers is at its peak, as all race to stay ahead of the curve with tactics to increase sales and attract more shoppers in-store and online. With the adoption of integrated shoppers service models, retailers who have their click and collect services right are the ones who impress consumers most.
GUEST COMMENT Many happy (retail) returns
Guest Comment | 14 Mar 18
In the not-too-distant-past, the only acceptable reason for consumers to return a shop item was if it was broken.
Become a Member
Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.
© InternetRetailing Media
© InternetRetailing Media
Latest Tweet
