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RetailX Brand Index 2019

RetailX Brand Index 2019

Martin Shaw

Martin Shaw

Head of Research

Address
Watergate; Sleaford
Interests
Marketing, International, Mobile, Operations and Logistics, Strategy and Innovation, Customer, Payment, Product, Location, Selling, Marketplaces, Technology, Peak, Industry

Recent Articles

Measuring Performance

Measuring Performance

We score performance in tests and create an index value.
New Research: A social evolution

New Research: A social evolution

Martin Shaw, RetailX head of research, considers how IRUK Top500 retailers are changing the way they use merchandising tools on their websites.
Analysing The Numbers: Helping mobile shoppers cut to the chase

Analysing The Numbers: Helping mobile shoppers cut to the chase

Merchandisers at Top500 retailers are showing off their products across channels, writes RetailX head of research Martin Shaw.
Engaging in conversation

Engaging in conversation

Retailers stand out in the Brand Engagement Dimension when they inspire and include customers in conversations, says Martin Shaw, head of research at RetailX.
Joined-up fulfilment

Joined-up fulfilment

Retailers that offer fast and flexible delivery, collection and returns come in ahead of the competition, writes Martin Shaw, head of research at RetailX

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