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Mel Taylor

Mel Taylor


Recent Articles

GUEST COMMENT Customers are frustrated with in-store shopping – they deserve better

GUEST COMMENT Customers are frustrated with in-store shopping – they deserve better

Why is it that so many consumers in the UK find shopping so deeply frustrating? Despite huge investment in the technology that enables us to shop online, in-store, or on a smartphone, the great majority of us are still unhappy with the experience, whichever way we shop.

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