While new devices such as the iPad and other tablets are shaking up the consumer facing m-commerce arena, moves are afoot for new mobile devices to change point of sale (PoS) and shop floor services within retailers. This week, X2 – a UK provider of mobile computing solutions – has rolled out a new range of handheld computers designed to deliver improved work flow and enhanced productivity in a wide range of retail and point of service applications such as mobile order-taking, ticket scanning, payment processing and inventory management.
These new Point-of-Service handheld computers – the X2410 and X2415 – provide the highest level of usability and feature a 3.5” resistive touch, outdoor-viewable display, says the company. They are also the first handheld devices to include a fully-integrated magnetic stripe reader (MSR), RFID reader and barcode scanner to speed up the data entry process. They will enable organisations to improve customer service and reduce costs by streamlining business processes.
According to Francis Davis, Sales Director of X2: “These powerful new handheld devices will enable customer service organisations to deliver on-the-spot order taking, payment processing and ticket scanning. They will enhance the way customers on the premises can be provided with a wide range of services and real-time information whilst helping to increase sales through instant up-selling and cross-selling opportunities.”
X2 new handheld devices are also the only handheld POS devices that include remote management software. This simplifies the management of multiple devices and is especially useful for large deployments such as in retail, restaurants, hotels and entertainment locations. They also offer full compatibility with terminal services as well as the new generation of server-based applications in an increasingly cloud computing-based environment.
The X2410 and X2415 have a unique, rugged design with an IP54 rating for liquid and dust resistance making them ideal for use in retail, commercial, outdoor/field, warehousing, healthcare and hospitality environments. The X2410 features fully-integrated MSR and RFID readers whilst the X2415 also includes a barcode scanner which significantly enhances ease-of-use and reliability.
Both models feature hot-swappable batteries that support up to eight hours of use. Other features include programmable buttons, wireless networking and Bluetooth connectivity, as well as LED paging alert capability. Support for Windows CE and Mobile 6 ensures compatibility with many third party applications.