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EDITORIAL How retailers are rebalancing multichannel post-Covid

18 Sep 2020by Chloe Rigby

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Online sales up by 51.6% in August on last year, but dip 2.5% month-on-month as retail recovers from Covid-19 lockdown

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New Look reaffirms faith in the store and omnichannel retail after latest CVA approved

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Mobile

Insight and analysis into mobile commerce that has become an inevitable part of retailers' multichannel strategy.

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

all too many companies pay little more than lip-service to loyalty - running outdated, unimaginative programs that fall far short of surprising and delighting their customers, warn Xabier Miqueo and ...

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Retail experts share their observations and opinions

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

GUEST COMMENT The digital jobs currently in high demand

28 Aug 2020by Patrick Tame

GUEST COMMENT Best PWA examples in retail and ecommerce

27 Aug 2020by Alex Husar

GUEST COMMENT Communicating eco-credentials in fashion and beauty packaging

24 Aug 2020by Robert Lockyer

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Frontline

Feedback from the frontline of multichannel retail

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Tesco app update adds barcode scanning to check on local stock

GUEST COMMENT Retailers’ enthusiasm for digital signage and wi-fi requires network investment

New EU regulation will require a two-factor payment authentication to protect retailers: Mastercard

Barclays moves all wearables from bPay to PingIt, as the bank pushes mobile and wearable payments

The barcode is officially 40 years old today – and it has been key to ecommerce

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

CASE STUDY Zara: augmenting its retail reality

Co-op rolls out online shop and two-hour food delivery service in UK

How to 'do' Amazon Go on a budget: 5 practical retail tech solutions

Temple Spa doubles mobile revenue with online upgrade to reflect customer preferences

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Mobile News

EDITORIAL How to succeed in retail: become a marketplace and go international

10 Sep 2020

Former catalogue company Freemans rebrands as online department store, adds new brands

09 Sep 2020

Sainsbury’s uses Nectar app to reward healthy purchases

09 Sep 2020

New mobile retail innovation for safe and smart shopping arrives in the West End

09 Sep 2020

Smart, frictionless checkout tech to process $387bn of transactions by 2025

09 Sep 2020

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

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