Just 8 months after its launch, DPD’s YourDPD app has chalked up a major landmark with its 1 millionth user download.
Johan Ortiz, from Sheffield, downloaded the app to become the 1 millionth user and was presented with £250 worth of vouchers by Andy Markham, General Manager – DPD Sheffield, to mark the occasion (pictured left).
The parcel delivery company launched the app in May 2016 to enable customers to take complete control over their parcel deliveries, and ensure that they never miss a delivery again.
Your DPD enables customers to create their own profile, set their delivery preferences and track deliveries. The app even allows customers to request that drivers always avoid certain times of the day, such as the school run.
Your DPD users can set-up a series of preferences for those occasions when they are not going to be at home for a delivery. These can include specifying their chosen neighbour to receive deliveries, a designated ‘safe place’ on their own property with a photograph, and their preferred DPD Pickup parcel shop for parcels to be taken to – all of which will be relayed to their driver.
Using smartphone geo-location, the app can also automatically alert the DPD driver when an app user returns home. So if a parcel couldn’t be successfully delivered earlier in the day, the driver can now make another delivery before they finish their round. The app user is sent a notification to advise that the driver is returning with their parcel.
The app is free to download from Apple and Android app stores and is compatible with Apple Watches.
DPD’s CEO Dwain McDonald comments: “It’s a fantastic achievement to reach 1 million downloads in such a short space of time, and it’s great to see Johan enjoying the benefits of our app, which in turn, helps us give him the best possible delivery experience.”
See the app in action in this video
http://www.dpd.co.uk/lp/yourdpd/index.html#video
