For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond
The retail world is changing – and technology will continue to influence how we shop and what we expect from retailers. But while many industry experts equate the challenging retail environment down to the rise in online shopping, our research suggests that many UK stores are simply failing to create an in-store experience that matches customer expectations
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