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The 'Wow' and the 'How'

The 'Wow' and the 'How'

Multichannel retailers create ‘wow’ moments to engage with and sell to consumers. As previous certainties are shaken by cyclical and epochal change, the search for ‘how’ to deliver on the promises is top of mind. Whatever our position in the shifting landscape, we share one imperative: to act wisely at pace. We consider our options to decrease the latency between idea and gaining advantage.

RetailCraft 02 - Sarah Stagg of The Rug Company and the 2018 IREU Top500

RetailCraft 02 - Sarah Stagg of The Rug Company and the 2018 IREU Top500

Sarah Stagg, Director of Digital at The Rug Company, joins Ian Jindal in the studio, along with Martin Shaw, Head of Research at RetailX, Emma Herrod, Editor of InternetRetailing Magazine and Jamie Merrick, Director Industry Strategy and Insights at Salesforce.

RetailCraft 01 - David Kohn of Heals - “probably the most skeptical man in the industry”? Surely not!

RetailCraft 01 - David Kohn of Heals - “probably the most skeptical man in the industry”? Surely not!

In this episode David Kohn, eCommerce and Customer Service Director at Heals joins Ian Jindal in the studio, along with Emma Herrod, Editor of InternetRetailing Magazine and Jamie Merrick, Director Industry Strategy and Insights at Salesforce.

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