Online lingerie company figleaves.com
is now using delivery management solutions provider MetaPack
to streamline its delivery options.
MetaPack’s systems sit behind figleaves’ order management system, to allocate each order to the most appropriate carrier on its system. Customer services can then log into the system for updates on tracking and delivery.
Mark Patterson, supply chain director at figleaves.com, said: “Over the years figleaves.com customers have come to expect an exceptional level of service, with on-time delivery being high on the list. Now they are also expecting a choice of delivery locations and with improved online tracking.
“MetaPack is a key factor in delivering this, in a simple and cost-effective way for both our customers and ourselves.”
Figleaves.com joins names including Debenhams, Past Times and Fitflops in going live with MetaPack in the last month.