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EDITORIAL How Top500 retailers are serving customers this lockdown Black Friday; plus Arcadia Group works to avoid administration

27 Nov 2020by Chloe Rigby

GUEST COMMENT: Why are more and more online retailers using digital asset management?

27 Nov 2020by Mike Paxton

EDITORIAL Omni-channel: retailers face a balancing act

26 Nov 2020by Paul Skeldon

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PEAK 2020 How shoppers bought and how retailers used digital marketing on Black Friday

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UPDATED PEAK 2020 Mapping the course of lockdown Black Friday

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Operations and Logistics

Examines the area that holds a winning formula when it comes to delivery, collection and returns.

Boohoo appoints Sir Brian Leveson and KPMG to give independent oversight as it moves towards an ethical supply chain

26 Nov 2020by Chloe Rigby

The move follows a report into the fast fashion retailer’s supply chain, published in September, that found Boohoo’s monitoring of its Leicester-based supply chain to be inadequate

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Retail experts share their observations and opinions

GUEST COMMENT: Why are more and more online retailers using digital asset management?

27 Nov 2020by Mike Paxton

GUEST COMMENT: In this tough environment the key is to double down on the proposition to boost sales

24 Nov 2020by Ed Bradley

GUEST COMMENT: Adrenaline-fuelled e-commerce – will livestreaming take off in the UK?

20 Nov 2020by Simon Clifford

GUEST COMMENT Overcoming the Returns Challenge

19 Nov 2020by Bobbie Ttooulis

GUEST COMMENT: Surge in retail tech investment as digital becomes the default

17 Nov 2020by Bev White

GUEST COMMENT Top tips for winning back loyalty this holiday season

13 Nov 2020by Brian Ruwadi

GUEST COMMENT Investing in 'chit-chat': Is this British staple the key to online growth during a recession?

12 Nov 2020by Julien Rio

GUEST COMMENT: Singles Day 2020 – what’s new, what’s different

10 Nov 2020by Elena Gatti

GUEST COMMENT Why tackling card-not-present fraud is a multi-billion-pound opportunity

06 Nov 2020by ‪Daniel Cohen‬‏

GUEST COMMENT Clickmas is coming: how to create loyal customers beyond the checkout

05 Nov 2020by Conor McGrath

GUEST COMMENT How Covid is changing the retail industry - and what's next

03 Nov 2020by Ken Daly

GUEST COMMENT Christmas Critical: How retailers can use digital to navigate a second wave in peak season

30 Oct 2020by Guy Elliott

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UPDATED Coronavirus round-up: the retail response to Covid-19

CASE STUDY How ASOS is using its German distribution centres to launch new services on the continent

Marks & Spencer: ‘accelerated change is the only option’

Tesco: on why it's closing its Tesco Direct operations

FOCUS ON: RFID, as Tesco rolls the technology out across its F&F outlets

Smart packaging can link online and real-world marketing, report suggests

'Serial returners' send back clothes worth £7bn a year to UK online retailers: Barclaycard

ASOS leads the way in ending ‘Wardrobing’ trend that costs retail £60bn a year

Boohoo says it will have ‘no choice’ but to terminate relationships with suppliers that continue to fall short of standards

IKEA backs returns management start-up as it seeks circular business model

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Operations and Logistics News

Aldi doubles Deliveroo trial from 20 to 42 shops

13 Oct 2020

AO opens largest warehouse yet in Stoke-on-Trent as it responds to rising online demand

06 Oct 2020

Ted Baker wins 101,000 extra online orders as a result of shipping from its stores

28 Sep 2020

Boohoo sets out how it will deal with ‘substantially true’ supply chain allegations of poor working conditions and low pay

25 Sep 2020

ScS expands its workforce as business booms following lockdown

15 Sep 2020

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The range challenge: Offering more for less in the 2020 shift online

Towards Instant Returns: Matching the Inbound Experience to the Outbound to Increase Profitability

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