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Parham Saebi

Parham Saebi


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GUEST COMMENT What will the ecommerce customer service role look like in 2028? 

GUEST COMMENT What will the ecommerce customer service role look like in 2028? 

Over the next decade, the development and integration of technologies powered by automation and artificial intelligence (AI) are going to have a game-changing impact on the ecommerce customer service role.

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