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EDITORIAL Adidas, Next, Virgin Wines on whether shoppers who bought online in lockdown will continue as stores reopen

07 May 2021by Chloe Rigby

GUEST COMMENT How to get online experience right in luxury retail, post-Covid

07 May 2021by Michael Valdsgaard

GUEST COMMENT Forget loyalty: why experience is the hottest currency in online retail

06 May 2021by Richard Palmer

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Royal Mail in drone first – flying online orders, mail and Covid equipment to the Scillies

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Covid-19 galvanised UK supermarket workers and showed the value of their role – but retail now needs to lead in building hope for the future

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Insight into delivering a seamless cross-channel experience, new innovative payment methods and keeping ahead of the fraudulence.

Company spotlight: Yolt Technology Services

Company spotlight: Yolt Technology Services

28 Apr 2021by Scarlette Isaac

With the YTS open banking API, your customers can choose to pay directly and instantly from their bank account, eliminating card transfer fees, reducing fraud and payment drop-outs whilst providing a ...

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Retail experts share their observations and opinions

GUEST COMMENT How to get online experience right in luxury retail, post-Covid

07 May 2021by Michael Valdsgaard

GUEST COMMENT Forget loyalty: why experience is the hottest currency in online retail

06 May 2021by Richard Palmer

GUEST COMMENT Let’s get real: challenger brands are screwing the pooch on online delivery

04 May 2021by Derek O’Carroll

GUEST COMMENT A reckoning is coming for the e-commerce sector, how to be on the right side

30 Apr 2021by Fran Quilty

GUEST COMMENT The subscription economy has been turbo-charged by lockdowns, but it’s really about long-term value

29 Apr 2021by Dan Ziv

GUEST COMMENT Should our supermarkets become Amazon-style online marketplaces?

28 Apr 2021by Paul Skeldon

GUEST COMMENT A year of lockdowns inspires micro-businesses to head online

23 Apr 2021by Sakshi Anand

GUEST COMMENT Optimising for Asian ecommerce spend: top tips for retailers

23 Apr 2021by Andrew Mitchell

GUEST COMMENT How to avert the cookie apocalypse and increase personalisation

22 Apr 2021by Andy McNab

GUEST COMMENT The high street sales surge is temporary - retailers should localise stores now to ensure their long-term success

21 Apr 2021by Nick Shaw

GUEST COMMENT Retailers can still improve the online experience - and invest in the infrastructure that supports it

20 Apr 2021by Jason Tavaria

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

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New EU regulation will require a two-factor payment authentication to protect retailers: Mastercard

Barclays moves all wearables from bPay to PingIt, as the bank pushes mobile and wearable payments

UK’s FCA delays PSD2 SCA deadline to secure payments – good or bad news for consumers and retailers?

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Tesco joins growing number of checkout-less shopping trials – but do consumers want it?

BEAUTY BAY launches a 'buy-now-pay-later' service in partnership with Klarna

Urban Outfitters revamps iOS app, adds Apple Pay and opens third party marketplace

Simple 'tap and go' service launched by Jisp – could this save the high street?

Schuh uses Klarna to make mobile shoe shopping less knotty

Mulberry delivers mobile retail experiences at its London flagship store

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Payment News

Lockdown legacies: Shoppers confident trying new digital payment methods

24 Mar 2021

How Rab and Lowe Alpine improved their retail partner experience using Canto

16 Mar 2021

Spotlight: ACI Worldwide

16 Mar 2021

Oxfam shows how Google's RCS messaging can be used to drive spending direct from marketing messages

10 Mar 2021

Almost a fifth of the UK’s population have used Buy now, pay later as they shift away from credit cards and towards mobile

10 Mar 2021

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