My Preferences

My Account

View all research reports

Operations and Logistics

Strategy and Innovation

Advertising opportunities

Advertising opportunities

Video Channel

Navigating Needs. The path to profit in ecommerce - Webinar

Video Channel

The Europe 2020 Ecommerce Country Report Launch - Webinar

Industry

Downloadable Directory

EDITORIAL Why shoppers are likely to buy differently this Christmas

20 Oct 2020by Chloe Rigby

GUEST COMMENT How retailers can use analytics to help navigate the current and future challenges posed by Covid-19

20 Oct 2020by Kabalan Gaspard

EDITORIAL How retailers from AO to John Lewis are evolving as shoppers buy more online

16 Oct 2020by Chloe Rigby

RetailX Sector Reports

View all research reports

The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

G-Star uses App Clips to bring instant app experiences without the download to enhance in-store shopping

Mobile

Yeo Valley Organic launches ‘always on’ connected packaging as mobile makes boxes smart

Penelope Ody

Recent Articles

Strategic Overview: Changing with the times

Research Articles | 28 May 19

Brands are adapting to society’s changes as impatient shoppers, social media influencers and generational attitudes transform the way we shop, reports Penelope Ody

Context: Smoothing the customer journey

Research Articles | 08 Apr 19

While mobile has become the preferred ordering device for many shoppers, real-world stores still dominate the market across Europe. Penelope Ody looks at why cross-channel integration is now a priority.

Context: Adapting to a changing customer base

Research Articles | 05 Mar 19

Understanding customers is essential for successful retailing but, as Penelope Ody explains, digital technology and changing demographics are presenting new challenges

INTERVIEW Angus Thirlwell of Hotel Chocolat on a passion for product

Strategy and Innovation | 09 Oct 18

Angus Thirlwell on how stores and online work together in Hotel Chocolat’s successful strategy. This interview first appeared in the IRUK Top500 Strategy and Innovation Performance Dimension Report, published in association with Barclaycard.

12 Approaches to Strategy & Innovation

Research Articles | 21 Sep 18

Whether it is innovative promotions, inspirational content, strategic expansion into new channels, or careful targeting of specific customer segments...

Become a Member

Create your own public-facing profile

Gain access to all Top500 research

Personalise your experience on IR.net

We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

About Internet Retailing

Advertise on Internet Retailing

Terms and Conditions

Penelope Ody

Recent Articles

Become a Member

Latest Tweet