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GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

EDITORIAL How John Lewis, Waitrose, Amazon, Sainsbury’s, Argos and Pets at Home are adapting their strategies as shoppers shift further online

31 Jul 2020by Chloe Rigby

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

WH Smith warns that 1,500 jobs could go in review of high street and travel operations

RXUK

M&Co closes 47 stores with the loss of 381 jobs

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GUEST ANALYSIS What does the end of free movement mean for retailers?

28 Feb 2020by Chloe Rigby

On 19 February the Government released a policy statement, outlining some of its plans for the UK immigration system to be launched from 1 January 2021. The new system will not be (at least initially)...

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Retail experts share their observations and opinions

GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

30 Jul 2020by Zach Thomann

GUEST COMMENT Making the most of customer data to improve brand retention

28 Jul 2020by Leyton Ede

GUEST COMMENT How to pivot your Amazon strategy: now and after Covid-19

24 Jul 2020by Ronald Dod

GUEST COMMENT 5 trends transforming digital retail post-crisis

23 Jul 2020by Jean-René Boidron

GUEST COMMENT Omnichannel retail and the future of shopping

21 Jul 2020by Pete Wickes

GUEST COMMENT Efficiency, efficiency… sustainability: how AI can help retailers achieve both goals

17 Jul 2020by Wayne Snyder

GUEST COMMENT Life in 2022: How a Global Pandemic Changed Payments

16 Jul 2020by James Booth

GUEST COMMENT Covid-19 and retail: don’t shelve that online strategy just yet

14 Jul 2020by Lars Larsson

GUEST COMMENT Cybersecurity efforts need to be urgently revised as digital payments gain popularity

10 Jul 2020by Sam Bocetta

GUEST COMMENT Unearthing new revenue streams and routes to profit through the power of digital

09 Jul 2020by Dan Arden

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Frontline

Feedback from the frontline of multichannel retail

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

Consumerism vs. Conscious Commerce: Striking the Balance – New Research by PFS & LiveArea

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

Company Spotlight: James and James Fulfilment

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

Company Spotlight: Coveo

How smart rewards programmes will kickstart the economy after COVID-19

How smart rewards programmes will kickstart the economy after COVID-19

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Most Viewed

INTERVIEW Ross Clemmow of Debenhams on differentiating through digital

INTERVIEW: Sir Ian Cheshire of Barclays on developing mental health awareness and business performance

Jeff Bezos on customers, high standards – and failure

New rules over settled status will give EU retail industry staff clarity and certainty: BRC

IRX 2018 PREVIEW Omnichannel is the theme for this year's Expo

Lovehoney appoints new chief executive as founders step back

IRX 2018 INTERVIEW with Ricardo Davila on creating a digitally driven B2B company

INTERVIEW Helen Dickinson of the BRC on the future of retail

How – and why – Amazon is investing in training up its staff for highly-skilled jobs

Space NK appoints its digital director to the top job

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest People News

Promise of minimal change in store or online as John Lewis and Waitrose managements merge

01 Oct 2019

Retailers must work with policymakers to find new ways of developing the industry and provide good jobs for the future: report

13 Sep 2019

Lovehoney appoints new chief executive as founders step back

05 Aug 2019

How – and why – Amazon is investing in training up its staff for highly-skilled jobs

12 Jul 2019

Space NK appoints its digital director to the top job

14 Jun 2019

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

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