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EDITORIAL From Sainsbury's to Halfords: how leading retailers are making it easier for shoppers to buy from them

08 Nov 2019by Chloe Rigby

GUEST COMMENT The importance of speed and personalisation in the race for the customer

08 Nov 2019by Gavin Masters

GUEST COMMENT Improving the retail industry doesn’t mean we need to rid of the workforce

07 Nov 2019by Rob Shaw

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Growth 2000 UK Report 2019

Operations & Logistics

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Mamas & Papas closes six stores through pre-pack administration as its online and wholesale channels grow

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Rain and Brexit uncertainty kept shoppers away from the high street in October: BRC/Springboard

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Gap looks for new chief executive as global sales fall

08 Nov 2019by Chloe Rigby

Gap is looking for a new chief executive after announcing that Art Peck would step down. The news came as the retailer reported a fall in third quarter sales across its key brands

Comments

Retail experts share their observations and opinions

GUEST COMMENT The importance of speed and personalisation in the race for the customer

08 Nov 2019by Gavin Masters

GUEST COMMENT Improving the retail industry doesn’t mean we need to rid of the workforce

07 Nov 2019by Rob Shaw

GUEST COMMENT Knocking down barriers to omnichannel profitability

05 Nov 2019by Brian Green

GUEST COMMENT From darkness into light: why an IPPN delivers data-gathering ecommerce success

01 Nov 2019by Or Lenchner

GUEST OPINION How 5G will revolutionise retail payments

31 Oct 2019by Steve Villegas

GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

29 Oct 2019by Andy Mulcahy

GUEST COMMENT The art of retail website evolution – how to get the balance right

29 Oct 2019by Rachel Smith

GUEST COMMENT Spend on your CX to win on Black Friday

29 Oct 2019by Iain Banks

GUEST COMMENT The UK fashion industry is struggling with ecommerce, not just on High Street

25 Oct 2019by Richard Downs

GUEST COMMENT Planning for peak: How strong in-store Wi-Fi can build a closer customer connection during peak trading

24 Oct 2019by Roy Reynolds

GUEST COMMENT Meeting the increased obsession with speed

22 Oct 2019by Ken Moir

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

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Frontline

Feedback from the frontline of multichannel retail

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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INTERVIEW Ross Clemmow of Debenhams on differentiating through digital

INTERVIEW: Sir Ian Cheshire of Barclays on developing mental health awareness and business performance

Jeff Bezos on customers, high standards – and failure

New rules over settled status will give EU retail industry staff clarity and certainty: BRC

IRX 2018 PREVIEW Omnichannel is the theme for this year's Expo

IRX 2018 INTERVIEW with Ricardo Davila on creating a digitally driven B2B company

INTERVIEW Helen Dickinson of the BRC on the future of retail

Lovehoney appoints new chief executive as founders step back

How – and why – Amazon is investing in training up its staff for highly-skilled jobs

Space NK appoints its digital director to the top job

Latest People News

Space NK appoints its digital director to the top job

14 Jun 2019

Retail industry staff numbers down by an estimated 70,000 at the end of 2018

25 Jan 2019

Immigration white paper falls short of what's needed, say retail and logistics bodies

20 Dec 2018

INTERVIEW: Sir Ian Cheshire of Barclays on developing mental health awareness and business performance

26 Jul 2018

New rules over settled status will give EU retail industry staff clarity and certainty: BRC

22 Jun 2018

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Frontline

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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