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EDITORIAL Speed is of the essence

04 Jun 2020by Paul Skeldon

GUEST COMMENT Adapting to the new normal

02 Jun 2020by Guy Elliott

EDITORIAL How department stores are preparing to reopen their stores post-lockdown, plus Zalando, InPost and more

29 May 2020by Chloe Rigby

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

Operations & Logistics

Strategy & Innovation

EDITORIAL Speed is of the essence

Mobile

Snapchat taps into social selling boom with launch of dynamic ads

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GUEST ANALYSIS What does the end of free movement mean for retailers?

28 Feb 2020by Chloe Rigby

On 19 February the Government released a policy statement, outlining some of its plans for the UK immigration system to be launched from 1 January 2021. The new system will not be (at least initially)...

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GUEST COMMENT Adapting to the new normal

02 Jun 2020by Guy Elliott

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

GUEST COMMENT What comes next for the retail industry?

26 May 2020by Philippe Corrot

GUEST COMMENT The three biggest data challenges facing today’s online retailers and how to overcome them

22 May 2020by Alexander Igelsböck

GUEST COMMENT How retailers can create a frictionless customer experience

21 May 2020by Ciaran Bollard

GUEST COMMENT Adapting ecommerce for lockdown and beyond

19 May 2020by Zack Sullivan

GUEST COMMENT Life after lockdown: how retailers can prepare their store go-live strategy

15 May 2020by Emile Naus

GUEST COMMENT Knowledge is power: how to harness in-store mobility to maximise sales

14 May 2020by lee jones

GUEST COMMENT From dark store to hybrid store – adapting to a new world order

12 May 2020by Joe Farrell

GUEST COMMENT The key to reducing online basket abandonment? Keeping up with customer payment preferences

07 May 2020by James Booth

GUEST COMMENT How data helps retailers in a crisis

05 May 2020by Kerry Young

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Frontline

Feedback from the frontline of multichannel retail

Company Spotlight: Coveo

How smart rewards programmes will kickstart the economy after COVID-19

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer?

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

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INTERVIEW Ross Clemmow of Debenhams on differentiating through digital

INTERVIEW: Sir Ian Cheshire of Barclays on developing mental health awareness and business performance

Jeff Bezos on customers, high standards – and failure

New rules over settled status will give EU retail industry staff clarity and certainty: BRC

IRX 2018 PREVIEW Omnichannel is the theme for this year's Expo

Lovehoney appoints new chief executive as founders step back

IRX 2018 INTERVIEW with Ricardo Davila on creating a digitally driven B2B company

INTERVIEW Helen Dickinson of the BRC on the future of retail

How – and why – Amazon is investing in training up its staff for highly-skilled jobs

Space NK appoints its digital director to the top job

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest People News

Promise of minimal change in store or online as John Lewis and Waitrose managements merge

01 Oct 2019

Retailers must work with policymakers to find new ways of developing the industry and provide good jobs for the future: report

13 Sep 2019

Lovehoney appoints new chief executive as founders step back

05 Aug 2019

How – and why – Amazon is investing in training up its staff for highly-skilled jobs

12 Jul 2019

Space NK appoints its digital director to the top job

14 Jun 2019

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Frontline

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

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