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Planet Organic launches same day one hour delivery across London


Organic and speciality food store Planet Organic has partnered with courier Street Stream to offer on-demand same day delivery in precise one-hour time slots across London.
Using the service shoppers are able to order from more than 5,000 products as late as 6.30pm for delivery by 10pm on weekends. At the weekends the cut-off is 4.30pm for delivery by 8pm.

Orders are handpicked from the company’s Westbourne Grove store with a fixed rate for delivery of £9.50 or £15 depending on how close to the store shoppers are. Alternatively, goods can be collected from a shopper’s nearest Planet Organic store for free.

Street Stream has been dubbed the delivery industry’s answer to Uber, with independent couriers servicing their nearest delivery requests by bicycle, motorbike or van. Planet Organic automatically gives preference to bicycle couriers in order to keep the environmental impact of deliveries to a minimum.

“Since the first Planet Organic store opened in 1995 we’ve worked hard to offer the best and widest range of organic foods available – but this commitment also extends to ensuring we offer the very best service to our customers both in-store and online,” said Peter Marsh, CEO of Planet Organic.

“More than half of all our online orders come from within London postcodes and so being able to offer convenient delivery of delicious and healthy organic food is something we are delighted to bring to our customers through our partnership with Street Stream.”

James Middleton, founder of Street Stream said the service was growing fast: “Precise time slots and flexible delivery options have become an expectation as customers require more timely delivery options that fit around their lifestyles.

“This expectation has been fuelled by same-day delivery becoming the new industry standard set by big retailers like Amazon and Argos, but there’s no reason why independent retailers can’t compete which is why we started Street Stream. It levels the playing field when it comes to delivery with the delivery process put back in control of retailers rather than left in the hands of a 3rd party delivery company. Through our service Planet Organic can vet, rate and pick its own team of couriers trusted to deliver its customers’ orders – and we can’t wait to get started,” he said.

Image credit: Planet Organic

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