Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
You are in: > Home > Themes > Product

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

Royal Mail set to spend £130m on technology in order to better meet customers' delivery needs

Linked InTwitterFacebookeCard
Royal Mail set to spend £130m on technology in order to better meet customers' delivery needs
Royal Mail set to spend £130m on technology in order to better meet customers' delivery needs
Royal Mail is to spend £130m on technology that it says will help it to become more flexible and better meet customers' needs.

The delivery organisation says the five-year investment in hand-held devices will enable it to introduce new delivery methods and improve tracking.

The next-generation devices, still to be identified in partnership with supplier BT, will start to be rolled out to postal workers in 2015, with the aim of enabling more flexible delivery for customers and improving management information and tracking.

The deal is part of a Royal Mail IT transformation programme.

Nick Landon, managing director of Royal Mail Parcels, said: “We are delighted to announce our investment of around £130 million in IT which will better enable us to develop new services for parcels customers. This is part of our on-going programme to continue to respond to the needs of our customers and maintain our leading position in the UK parcels market.”

Luis Alvarez, chief executive officer of BT Global Services, said: “We’re passionate about helping leading organisations like Royal Mail blend the latest technologies with their people's skills and experience to get the best business results – something we call the art of connecting. The new hand-held devices, provided and managed by BT , will transform parcel tracking, helping Royal Mail create an even better connection with its customers.”

Linked InTwitterFacebookeCard
Add New Comment
LoginRegister

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter