RetailDNA The Operations Value Chain Europe 2024

This free report delves into the tools and techniques that leading retailers, brands, and marketplaces use to grow their businesses, based on insights from the RetailX Europe Top1000 2024.

Focused on the Operations Value Chain, the report highlights how businesses boost efficiency through flexible delivery, collection, and returns. Packed with analysis, graphics, and profiles of 50 top-performing companies, it is your guide to benchmarking success and discovering best practices.

The Operations Value Chain

The RetailDNA Operations Value Chain Europe report examines how retail businesses enhance efficiency and profitability by optimising operations across the order lifecycle. By focusing on metrics such as profit per order, waste reduction, and improved delivery systems, the report examines strategies to boost operational performance.

Key highlights include:

• Access & Volume: Learn how top retailers ensure product availability, with insights into in-stock notifications, collection options, and the capacity to manage inbound orders effectively.
• Margin Optimisation: Discover how businesses reduce handling, delivery, and storage costs while offering competitive delivery options, such as free or reduced shipping thresholds.
• Returns & Waste Management: Explore approaches to streamline returns, minimise missed deliveries, and reduce errors and fraud, ensuring customer satisfaction and cost efficiency.
• Speed & Convenience: Uncover trends in same-day and next-day collection services, and see how fulfilment speeds vary across European markets.

Packed with actionable metrics, regional comparisons, and profiles of top-performing retailers, this report is a must-read for those looking to benchmark their operations and stay ahead in the competitive European retail landscape.

Company Profiles

Our analysis of the Operations Value Chain is illustrated with company profiles showcasing the eight retailers standing out in this value chain. Each profile offers company profit and sales figures, share price and web traffic as well as a review of what makes their business exemplary.