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InternetRetailing Europe Luxury Sector Report 2025

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InternetRetailing Europe Luxury Sector Report 2025

June 2025

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Sponsored by
Tealium
What's inside
Market context
Consumers: what luxury shoppers are purchasing
Consumers: the channels they use
Consumers: why shoppers purchase luxury
Sustainability and second-hand luxury
Leading luxury retailers list
Armani profile
Hugo Boss profile
Harrods profile
Louis Vuitton profile
Prada profile
Max Mara profile
Moncler profile
Tealium perspective
Featured Retailers
ArmaniHarrodsHugo BossLouis VuittonMax MaraMonclerPrada
Report Summary

InternetRetailing’s European Luxury 2025 report examines the state of the luxury market amid reports of a slowdown. The report explores the impact of economic uncertainty and changing consumer preferences on European luxury retailers, highlighting how some brands are adapting through strategies such as circular business models and technology adoption. 

It features bespoke consumer research revealing what European shoppers are buying, their preferred channels, and why they continue to purchase luxury goods, often valuing the premium experience, quality, and sustainability offered by these brands.

Inside the report

  • Market context – The European luxury market is known for its heritage and longevity, but in 2025 faces a slowdown in demand compounded by pending US tariffs
  • The European consumer – Brand new bespoke consumer research reveals what luxury consumers are looking for; how they are discovering it and why they continue to purchase luxury products
  • Sustainability – Whether it is European consumer’s love for the longevity of luxury, or pending regulations, this sector is changing its way for environmental good
  • The Top50 List – The leading luxury ecommerce sites, by traffic, paints a revealing picture: the best known brands lie relatively low – indicative of how shoppers are more store-based and exclusive – while the marketplaces, affordable luxury and newcomers dominate the online world

Company Profiles

Seven case studies of leading retailers demonstrate how they are navigating current challenges and maintaining their status in the global market, emphasising the importance of understanding and engaging the modern luxury shopper, particularly younger, digitally savvy consumers.

  • Armani
  • Hugo Boss
  • Harrods
  • Louis Vuitton
  • Prada
  • Max Mara
  • Moncler
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