SmartFreight | Multi-peak, multi-pressure, multi-carrier

February 2024
Sponsored by
Report Summary

How to gear up for future bumps in the last-mile delivery road

Download our eBook, “Multi-peak, multi-pressure, multi-carrier” written in association with SmartFreight, in which we harness RetailX Consumer Surveys to bring together the consumer expectations of peak offers with how retailers can gear up for any peak period.

For any retail business, planning and forecasting will have always been a focal point of their

operations. However, the past few years have made preparing for periods of high demand more challenging than ever.

The ecommerce boom of the pandemic, followed by a perhaps unexpected return to the high street with cost-conscious consumers waiting for the best deal, has resulted in a demanding build-up to the peak retail quarter.

Download this eBook to learn more how you can battle against these challenges and succeed. In this paper we analyse the market context and how retailers can gear up. We examine carrier capacity and the importance of deliveries to consumers as lack of efficiency can lead to returns and bad reviews.

We offer examples of how real-time in-flight updates could be critical to customer relationships during gift-buying season.

Inside our eBook we have developed a checklist to help you prepare for your next peak by breaking down what you need to get set up beforehand and how to prepare if it doesn’t go to plan.

We of course illustrate our research with an exclusive case study of SKU Logistics, the UK-based 3PL who fulfil more than 1.6 million orders a year. 

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