Reporting on retailers as they change the way we shop

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In today’s Internet Retailing newsletter, we report on retailers from Amazon and DFS to Sainsbury’s, Worldstores and Farfetch. Each is taking an incremental step towards changing the way that we shop.

Today we also highlight the publication of the latest IRUK 500 report: the subject is mobile and cross-channel and here senior researcher Martin Shaw gives us an insight into methodology and approach.

We preview the annual Internet Retailing Expo through an interview with River Island’s Helen Colclough, who is speaking at the event, while today’s guest comment comes from Liam McElroy of Wincanton, as he assesses what changes the Consumer Rights Directive have brought to the logistics and multichannel retail industry.

Our webinars

On March 19, we host the first in our series of IRUK 500 webinars. Social media and retail: living in a world of extreme customer expectation is at 2pm on March 19. Click here to find out more or to register for the free event.

Click to visit the Internet Retailing webinars page to catch up on any that you may have missed.

Our research reports

Our research editors research and produce regular reports on pertinent ecommerce issues. Click on the links to download your free copies of the Seasonal Commerce Report and Customer Experience Report.

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