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Research Articles

Global context

Global context

31 Jan 2019by Chloe Rigby
Visitors from around the world drop into the online stores operated by leading UK retailers. This heat map reflects the level of interest IRUK Top500 retailers attract from different parts of the globe.
ASEANAUDataEuropeIREU Top500IRUK Top500OnlineOtherResearchUK
Focus on growth

Focus on growth

30 Jan 2019by Chloe Rigby
AUBrandsClothingDeliveryDepartment StoreEcommerceFocusGrowth 2000IndustryInternationalIRUK Top500MobileOnlineOtherResearchSellingSubscriptionSupplierTechnologyUK
Case study: Coles

Case study: Coles

20 Dec 2018by Jonathan Wright
From spare car parts to fast fashion and kitchenware, Australian retailers across different sectors are working hard to provide solutions tailored to their customers
AUCustomerDeliveryDepartment StoreMerchandisingMobileOnlineOtherProductResearchRetailerUK

Mobile & Cross-channel

20 Dec 2018by Jonathan Wright
Our research suggests that AU250 retailers are making slow but steady progress in their Mobile & Cross-channel offerings
AUBooksClothingConsumer electronicsCosmeticsEuropeFashion accessoriesHomewareInternationalIRUK Top500MarketplacesMobileOnlineOtherResearchSoftwareSports and outdoor equipmentStationeryStationery and craftUK

Brand Engagement

20 Dec 2018by Jonathan Wright
Shoppers pay attention when others recommend products or services. Which retailers make the most of such consumer interactions?
AUBrand EngagementClothingConsumer electronicsCustomerDeliveryIndustryOnlineOpinionOtherProductResearchSellingSports and outdoor equipment

Merchandising

19 Dec 2018by Jonathan Wright
Search, discovery and navigation are fundamental to modern merchandising, which is why they feature heavily in RetailX research in this Dimension.
AUAutomotive goodsBooksBrandsClothingCustomerMarketplacesMerchandisingMobileOnlineOtherProductResearchSports and outdoor equipmentThe Customer

Operations & Logistics

19 Dec 2018by Jonathan Wright
Supplying the improved delivery services that customers want without compromising profitability is a concern for Australian businesses.
AUCustomerDeliveryEcommerceEuropeLocationOtherResearchRetailerThe Customer

Strategy & Innovation

19 Dec 2018by Jonathan Wright
Successful retail strategies give customers a convenient and easy shopping experience
AUClothingCosmeticsDeliveryDepartment StoreJewelleryMobileOnlineOtherProductResearchSellingSoftwareSports and outdoor equipment
Strategic overview

Strategic overview

19 Dec 2018by Jonathan Wright
Australian retailers face many issues that also face international competitors. Yet, argues Jonathan Wright, it’s also a unique market with distinct strengths and where new thinking is flourishing
AUBrandsCosmeticsDeliveryEuropeFocusIndustryInternationalOtherPeoplePhysical StoreResearchRetailer

From the editor-in-chief

19 Dec 2018by Ian Jindal
AUBrand EngagementBrandsCustomerDataDepartment StoreEuropeInternationalMerchandisingMobileResearchThe CustomerUK

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