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Research Articles

Preparing for Brexit

Preparing for Brexit

11 Nov 2019by Chloe Rigby
What Brexit means may still be uncertain – but it is already having an effect on cross-border trade writes Chloe Rigby.
BrandsConferenceDeliveryEcommerceEUEuropeInternationalOnlineOtherPaymentPeakSellingUK
Walk this way

Walk this way

26 Nov 2018by Chloe Rigby
Hotter plans the shopping experience around what its customers want to buy and how they want to buy it, writes Chloe Rigby
ConferenceCustomerDataDeliveryMobileOnlineOtherProductRetailerSellingTechnologyThe Customer
Getting to know you

Getting to know you

26 Nov 2018by Chloe Rigby
Retailers that understand their customers are better placed to give them more relevant service, writes Chloe Rigby
BrandsBuying and MerchandisingClothingConferenceConsultancyCustomerDataDeliveryDepartment StoreEcommerceEventsFocusHomewareIndustryIRUK Top500MerchandisingMobileOnlineOtherPeopleProductResearchRetailerSellingTechnologyThe CustomerUK
Research focus on returns

Research focus on returns

08 Dec 2017by Fernando Santos
InternetRetailing researcher Fernando Santos shines the spotlight on what the latest InternetRetailing research says about returnsReturns have taken centre stage in r

How to build a sense of connection

21 Mar 2017by Chloe Rigby
Chloe Rigby considers how shoppers want to connect with UK retailers and brands in 2017 – and how retailers and brands are respondingTHE WAY UK shoppers buy
Responding to customer demand

Responding to customer demand

21 Nov 2016by Jonathan Wright
Barbour puts the customer first in its approach to direct retailing Upmarket clothing brand Barbour, best known for its waxed jackets, says its ecommerce bu
The store of the future

The store of the future

05 Oct 2016by Jonathan Wright
Demandware CEO Thomas Ebling explains why purchasing a new point-of-sale solution is, at this moment in retail’s development, an especially crucial decision. Jo
ConferenceCustomerDataEcommerceIndustryOnlineOtherPeopleRetailerSellingTechnology

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