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GUEST COMMENT Cybersecurity efforts need to be urgently revised as digital payments gain popularity

10 Jul 2020by Sam Bocetta

GUEST COMMENT Unearthing new revenue streams and routes to profit through the power of digital

09 Jul 2020by Dan Arden

EDITORIAL How radical change is now being forced upon retailers

09 Jul 2020by Paul Skeldon

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The 2020 RXEU Europe Growth 3000

In the first RXEU Growth 3000 report, we publish the list of 3,000 companies that follow our previously-published RXEU Top500.

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EDITORIAL How the role of the store is changing as customers do more of their shopping online

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Visitors to all retail locations stayed low in June, but recovery started once non-essential shops reopened

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Preparing for Brexit

11 Nov 2019by Chloe Rigby

What Brexit means may still be uncertain – but it is already having an effect on cross-border trade writes Chloe Rigby.

Introducing the Ecommerce Country and Region Reports 2020

08 Nov 2019by Jonathan Wright

Brands Data Ecommerce EU Podcast Region Research Retailer Selling Technology UK Webinar

The Customer: Offering customer choice

08 Nov 2019by Jonathan Wright

The metrics in The Customer Dimension, which show European retailers maintaining their performance from last year, suggest that companies have already optimised performance in key areas.

Books Clothing Cosmetics Customer Delivery EU Fashion accessories Garden Grocery Health Industry Jewellery Manager Mobile Online Other Payment Research Retailer Selling Software The Customer UK

Strategic Overview: Cross-border, cross-channel

06 Nov 2019by Chloe Rigby

Leading retailers are enabling shoppers to buy the items they want, wherever and whenever they want, writes Chloe Rigby.

Brands Clothing Consumer electronics Cosmetics Customer EU Europe Fashion accessories Focus Jewellery Online Payment Ready-made food Retailer Selling Software Stationery Stationery and craft Theme UK

The Customer: Crafting well-judged customer experiences

28 May 2019by Jonathan Wright

Shoppers expect consistent levels of service across channels. RetailX research reveals how well retail brands are doing here

Brands Clothing Consumer electronics Customer EU Jewellery Mobile Performance Dimension Research Retailer RXBX Selling The Customer UK

Context: Making the most of technology

04 Apr 2019by Penelope Ody

Digital-savvy customers expect merchandisers to deliver websites with rich content, plenty of product information and personalised offers. Thanks to technology, explains Penelope Ody, they can.

Customer Data Delivery EU Merchandising Mobile Online Other Product Retailer Technology

Analysing The Numbers: Seamless Retail

05 Mar 2019by Jonathan Wright

Building memorable and consistent customer experiences is tough. RetailX research reveals that retailers often perform strongly here, yet there’s plenty of room for improvement too. Jonathan Wright looks at the numbers.

Context: Adapting to a changing customer base

05 Mar 2019by Penelope Ody

Understanding customers is essential for successful retailing but, as Penelope Ody explains, digital technology and changing demographics are presenting new challenges

Customer Delivery EU Europe Focus Marketing Online Other Product Retailer Technology UK