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EDITORIAL Amazon, DFS, Dunelm, Hobbycraft: how leading retailers are handling industry challenges

12 Jul 2019by Chloe Rigby

GUEST COMMENT Why a ‘wait and see’ approach to AI voice assistants will hold back the retail sector

12 Jul 2019by Ashish Sidhra

GUEST COMMENT Successful PSD2 strategy calls for the long game

11 Jul 2019by J Bennett

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RetailX Brand Index 2019

The RetailX Top250 Brand Index (RXBX) Report is now in its third year. Based on research conducted for the InternetRetailing Europe Top500, it focuses in on both Europe’s retail brands and consumer brands selling directly to the public.

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

Pets at Home invests in pet-sitting business as it looks to make half its revenues from services

Strategy and Innovation

How – and why – retailers are using experiences to bring shoppers into stores, amid declining footfall

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Research Articles

Analysing The Numbers: A multichannel world

08 Apr 2019by Jonathan Wright

If we are not there already, we are certainly moving to a mobile-first world. How are European retailers responding to this new reality? Jonathan Wright considers what the numbers might tell us.

Case Study: Ikea

05 Mar 2019by Jonathan Wright

A shake up that embraces difference

Customer Data Europe Focus Garden International Mobile Online Other Payment Retailer Trade Show

Analysing The Numbers: Seamless Retail

05 Mar 2019by Jonathan Wright

Building memorable and consistent customer experiences is tough. RetailX research reveals that retailers often perform strongly here, yet there’s plenty of room for improvement too. Jonathan Wright looks at the numbers.

Analysing the numbers

05 Feb 2019by Jonathan Wright

As retail changes, customers expect to be able to get hold of their purchases without fuss and in ways that fit in with busy lives. Jonathan Wright considers what RetailX research says about how IREU Top500 retailers are doing here.

Automotive goods Clothing Customer Delivery Ecommerce Europe Garden Grocery Homeware IREU Top500 Other Research Retailer Selling Sports and outdoor equipment The Customer UK

Analysing the numbers

05 Feb 2019by Jonathan Wright

Those retailers that offer sophisticated services today are best placed to offer the kinds of innovative services that will be mainstream in the future. Jonathan Wright considers what the numbers tell us about how IREU Top500 retailers are doing here.