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Research Articles

Merchandising: Navigating commerce

Merchandising: Navigating commerce

08 Nov 2019by Jonathan Wright
Retailers that help shoppers find the product they’re looking for score well in the Merchandising Dimension.
Automotive goodsBooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesGardenGroceryHealthHomewareIndustryJewelleryMerchandisingOnlineOtherProductReady-made foodResearchRetailerSellingSoftwareStationeryStationery and craftUK
The Customer: Offering customer choice

The Customer: Offering customer choice

08 Nov 2019by Jonathan Wright
The metrics in The Customer Dimension, which show European retailers maintaining their performance from last year, suggest that companies have already optimised performance in key areas.
BooksClothingCosmeticsCustomerDeliveryEUFashion accessoriesGardenGroceryHealthIndustryJewelleryManagerMobileOnlineOtherPaymentResearchRetailerSellingSoftwareThe CustomerUK

Mobile: Serving ‘on-the-go’ shoppers

31 Oct 2019by Martin Shaw
How are Growth 2000 retailers adapting to shoppers’ willingness to buy online via their smartphones? We take a look at RetailX research
BooksBrandsClothingConsumer electronicsCosmeticsFashion accessoriesGardenGrowth 2000HomewareIndustryIRUK Top500JewelleryMobileOnlineResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craft
Context: Strength in depth

Context: Strength in depth

30 Oct 2019by Chloe Rigby
Growth 2000 retailers represent the heart of a highly diverse UK retail industry, writes Chloe Rigby.
AnnualBooksBrandsClothingConsumer electronicsCosmeticsCustomerDeliveryEcommerceFashion accessoriesGardenGrowth 2000HealthIndustryInternationalJewelleryLocationMobileOnlineOtherPeopleProductResearchRetailerSellingStationeryStationery and craftTechnologyUK

Partner perspective: The value of data-led decision-making

30 Oct 2019by Tim Johnson
Retailing online is becoming increasingly competitive as seasoned ecommerce giants invest heavily and gain greater market share each year.
CustomerDataEcommerceIndustryMarketingOnlineOtherPaymentProductRetailer
Emerging Practice: Get it right for customers however specific their needs

Emerging Practice: Get it right for customers however specific their needs

17 Apr 2019by Chloe Rigby
When retailers help their customers find just the item they need, they’re more likely to see them return to buy again. Chloe Rigby reports on how start-up Spoon Guru helps supermarket shoppers identify the foods that fit sometimes exacting dietary requirements.
BrandsCustomerDataDeliveryHealthIndustryMerchandisingMobileOnlineOtherPeopleProductResearchRetailerTechnologyThe CustomerUK
How leading retailers use Facebook

How leading retailers use Facebook

20 Mar 2019by Fernando Santos
RetailX researchers took an analytical approach to find out how leading UK retailers use Facebook in practice. Fernando Santos, RetailX project manager, explains how they did it, and what they found.
BrandsEcommerceEventsFocusIndustryIRUK Top500ManagerOtherProductResearchRetailerUK
Andertons Music: talking to a global audience

Andertons Music: talking to a global audience

20 Mar 2019by Chloe Rigby
Jack Cooper of Andertons Music Co tells Chloe Rigby how the family-run business talks to an audience that extends well beyond its hometown.
Brand EngagementBrandsCustomerEcommerceEventsIndustryInterviewsIRUK Top500ManagerMarketingOnlineOtherPeopleProductResearchRetailerTechnology

Introduction

20 Mar 2019by Ian Jindal
Brand EngagementBrandsFocusIndustryIRUK Top500OnlineOtherResearchSellingUK

Context: Reaching the tipping point

05 Feb 2019by Penelope Ody
With many retailers reporting that their online sales are growing 10 times faster than their store businesses, Penelope Ody looks at the key strategic changes that are suddenly high on the agenda
CustomerDepartment StoreEuropeGroceryIndustryMarketingMobileOnlineProductRetailerSellingTechnologyThe CustomerUK

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