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Research Articles

Strategic Overview: Changing with the times

Strategic Overview: Changing with the times

28 May 2019by Penelope Ody
Brands are adapting to society’s changes as impatient shoppers, social media influencers and generational attitudes transform the way we shop, reports Penelope Ody
BrandsClothingCosmeticsCustomerDeliveryEuropeFocusJewelleryMarketplacesMerchandisingOnlineOtherPRProductResearchRetailerSellingSupplierThe CustomerUK
Analysing The Numbers: A multichannel world

Analysing The Numbers: A multichannel world

08 Apr 2019by Jonathan Wright
If we are not there already, we are certainly moving to a mobile-first world. How are European retailers responding to this new reality? Jonathan Wright considers what the numbers might tell us.
BrandsClothingCosmeticsEcommerceFashion accessoriesGardenHomewareIREU Top500LocationMarketplacesMobileOnlineOtherProductReady-made foodResearchSellingStationeryTechnologyUK
Analysing the numbers: Reach out to customers

Analysing the numbers: Reach out to customers

04 Apr 2019by Jonathan Wright
Merchandising is an area where performance has advanced incrementally in recent years. But could the pace of change speed up? Jonathan Wright looks at the numbers.
BrandsClothingConsumer electronicsCustomerDataEcommerceFashion accessoriesGroceryHealthIREU Top500MarketplacesMerchandisingMobileProductReady-made foodResearchRetailerSellingSports and outdoor equipmentThe Customer
Analysing The Numbers: Seamless Retail

Analysing The Numbers: Seamless Retail

05 Mar 2019by Jonathan Wright
Building memorable and consistent customer experiences is tough. RetailX research reveals that retailers often perform strongly here, yet there’s plenty of room for improvement too. Jonathan Wright looks at the numbers.
BooksBrandsClothingConsumer electronicsCustomerDeliveryEUFashion accessoriesGardenHealthIREU Top500JewelleryMarketplacesMerchandisingMobileOtherProductReady-made foodResearchRetailerSellingSoftwareSports and outdoor equipmentTechnologyThe Customer
Analysing the numbers

Analysing the numbers

05 Feb 2019by Jonathan Wright
Those retailers that offer sophisticated services today are best placed to offer the kinds of innovative services that will be mainstream in the future. Jonathan Wright considers what the numbers tell us about how IREU Top500 retailers are doing here.
BrandsClothingCustomerDeliveryEcommerceEuropeGardenHomewareIndustryIREU Top500MarketplacesOnlineOtherRegionResearchRetailerSellingThe CustomerUK

Definitions

31 Jan 2019by Chloe Rigby
The multichannel landscape is more complex than merely ‘having a website’ or ‘operating a store’.
B2BBrand EngagementBrandsCustomerDeliveryEcommerceMarketplacesMerchandisingMobileOnlineOtherPaymentPhysical StoreProductResearchRetailerSellingThe CustomerUKViews

Mobile & Cross-channel

20 Dec 2018by Jonathan Wright
Our research suggests that AU250 retailers are making slow but steady progress in their Mobile & Cross-channel offerings
AUBooksClothingConsumer electronicsCosmeticsEuropeFashion accessoriesHomewareInternationalIRUK Top500MarketplacesMobileOnlineOtherResearchSoftwareSports and outdoor equipmentStationeryStationery and craftUK

Merchandising

19 Dec 2018by Jonathan Wright
Search, discovery and navigation are fundamental to modern merchandising, which is why they feature heavily in RetailX research in this Dimension.
AUAutomotive goodsBooksBrandsClothingCustomerMarketplacesMerchandisingMobileOnlineOtherProductResearchSports and outdoor equipmentThe Customer
12 Approaches that work - IRUK Mobile & Cross Channel November 2018

12 Approaches that work - IRUK Mobile & Cross Channel November 2018

08 Nov 2018by Paul Skeldon
Mobile now plays an integral role in all parts of the omnichannel shopping journey. Across in-store and online key changes are being wrought by mobile, writes Paul Skeldon.
AgencyBrandsCustomerDeliveryEcommerceGroceryMarketingMarketplacesMobileOnlineOtherPeopleProductResearchRetailerTechnologyUK

Payments are the key to international growth

11 Oct 2018by Marc Birkner
Ecommerce offers growing and specialist retailers the chance to expand, but that means helping customers to pay in ways that suit them, says Marc Birkner, Managing Director, Small and Medium Businesses, Ingenico Group
BrandsCustomerDeliveryEcommerceEuropeInternationalMarketplacesMobileOnlinePaymentProductSubscriptionTechnology

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