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Research Articles

What constitutes a retailer?

11 Nov 2019by Martin Shaw
The multichannel landscape is more complex than merely ‘having a website’ or ‘operating a store’. In choosing which companies to include in the Top500, we have considered each company’s intent, capabilities and activities around the recruitment and monetisation of it customers
B2BBrandsCustomerEcommerceMarketplacesMerchandisingOnlinePaymentProductResearchRetailerSellingThe Customer
Brand Engagement: Curation and image

Brand Engagement: Curation and image

08 Nov 2019by Jonathan Wright
Leading retailers in the Brand Engagement Dimension cultivate an audience across a range of social media channels.
BooksBrand EngagementBrandsClothingConsumer electronicsEcommerceEuropeFashion accessoriesFocusGroceryHealthJewelleryMarketplacesOtherProductReady-made foodRegionResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftUK

Social: Reach out to customers

31 Oct 2019by Martin Shaw
RetailX research reveals how the use of social media differs between Growth 2000 and Top500 retailers
Automotive goodsBooksClothingCosmeticsCustomerDataGardenGroceryGrowth 2000HealthJewelleryMarketplacesOnlineOtherPaymentProductResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftThe Customer

What constitutes a retailer?

31 Oct 2019by Martin Shaw
The Growth 2000 are the largest according to their Footprint outside the UK Top500.
B2BBrandsCustomerEcommerceGrowth 2000MarketplacesMerchandisingOnlinePaymentProductResearchRetailerSellingThe CustomerUK
Strategic Overview: Changing with the times

Strategic Overview: Changing with the times

28 May 2019by Penelope Ody
Brands are adapting to society’s changes as impatient shoppers, social media influencers and generational attitudes transform the way we shop, reports Penelope Ody
BrandsClothingCosmeticsCustomerDeliveryEuropeFocusJewelleryMarketplacesMerchandisingOnlineOtherPRProductResearchRetailerSellingSupplierThe CustomerUK
Analysing The Numbers: A multichannel world

Analysing The Numbers: A multichannel world

08 Apr 2019by Jonathan Wright
If we are not there already, we are certainly moving to a mobile-first world. How are European retailers responding to this new reality? Jonathan Wright considers what the numbers might tell us.
BrandsClothingCosmeticsEcommerceFashion accessoriesGardenHomewareIREU Top500LocationMarketplacesMobileOnlineOtherProductReady-made foodResearchSellingStationeryTechnologyUK
Analysing the numbers: Reach out to customers

Analysing the numbers: Reach out to customers

04 Apr 2019by Jonathan Wright
Merchandising is an area where performance has advanced incrementally in recent years. But could the pace of change speed up? Jonathan Wright looks at the numbers.
BrandsClothingConsumer electronicsCustomerDataEcommerceFashion accessoriesGroceryHealthIREU Top500MarketplacesMerchandisingMobileProductReady-made foodResearchRetailerSellingSports and outdoor equipmentThe Customer
Analysing The Numbers: Seamless Retail

Analysing The Numbers: Seamless Retail

05 Mar 2019by Jonathan Wright
Building memorable and consistent customer experiences is tough. RetailX research reveals that retailers often perform strongly here, yet there’s plenty of room for improvement too. Jonathan Wright looks at the numbers.
BooksBrandsClothingConsumer electronicsCustomerDeliveryEUFashion accessoriesGardenHealthIREU Top500JewelleryMarketplacesMerchandisingMobileOtherProductReady-made foodResearchRetailerSellingSoftwareSports and outdoor equipmentTechnologyThe Customer
Analysing the numbers

Analysing the numbers

05 Feb 2019by Jonathan Wright
Those retailers that offer sophisticated services today are best placed to offer the kinds of innovative services that will be mainstream in the future. Jonathan Wright considers what the numbers tell us about how IREU Top500 retailers are doing here.
BrandsClothingCustomerDeliveryEcommerceEuropeGardenHomewareIndustryIREU Top500MarketplacesOnlineOtherRegionResearchRetailerSellingThe CustomerUK

Definitions

31 Jan 2019by Chloe Rigby
The multichannel landscape is more complex than merely ‘having a website’ or ‘operating a store’.
B2BBrand EngagementBrandsCustomerDeliveryEcommerceMarketplacesMerchandisingMobileOnlineOtherPaymentPhysical StoreProductResearchRetailerSellingThe CustomerUKViews

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