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Research Articles

Conclusion

Conclusion

11 Nov 2019by Jonathan Wright
DeliveryEcommerceOtherRegionResearchUK

Research Parameters

11 Nov 2019by Martin Shaw
Brand EngagementCustomerDeliveryEcommerceLocationMerchandisingMobileOnlineOtherPerformance DimensionProductResearchRetailerThe CustomerViews
The European appeal of brands

The European appeal of brands

11 Nov 2019by Martin Shaw
Leading brands make up just over a fifth of the Top500 index, yet they have a reach that retailers cannot match.
BrandsClothingConsumer electronicsCosmeticsEuropeFashion accessoriesJewelleryOnlineOtherPeopleResearchSellingSoftwareThemeUK
Preparing for Brexit

Preparing for Brexit

11 Nov 2019by Chloe Rigby
What Brexit means may still be uncertain – but it is already having an effect on cross-border trade writes Chloe Rigby.
BrandsConferenceDeliveryEcommerceEUEuropeInternationalOnlineOtherPaymentPeakSellingUK
Brand Engagement: Curation and image

Brand Engagement: Curation and image

08 Nov 2019by Jonathan Wright
Leading retailers in the Brand Engagement Dimension cultivate an audience across a range of social media channels.
BooksBrand EngagementBrandsClothingConsumer electronicsEcommerceEuropeFashion accessoriesFocusGroceryHealthJewelleryMarketplacesOtherProductReady-made foodRegionResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftUK
Merchandising: Navigating commerce

Merchandising: Navigating commerce

08 Nov 2019by Jonathan Wright
Retailers that help shoppers find the product they’re looking for score well in the Merchandising Dimension.
Automotive goodsBooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesGardenGroceryHealthHomewareIndustryJewelleryMerchandisingOnlineOtherProductReady-made foodResearchRetailerSellingSoftwareStationeryStationery and craftUK
The Customer: Offering customer choice

The Customer: Offering customer choice

08 Nov 2019by Jonathan Wright
The metrics in The Customer Dimension, which show European retailers maintaining their performance from last year, suggest that companies have already optimised performance in key areas.
BooksClothingCosmeticsCustomerDeliveryEUFashion accessoriesGardenGroceryHealthIndustryJewelleryManagerMobileOnlineOtherPaymentResearchRetailerSellingSoftwareThe CustomerUK
Strategy & Innovation: Meeting local expectations

Strategy & Innovation: Meeting local expectations

06 Nov 2019by Chloe Rigby
Chloe Rigby analyses the research to find out whether retailers are offering territory-specific websites and delivery promises that meet the needs of shoppers across the EEA.
BrandsDeliveryInternationalOnlineOtherRegionResearchRetailerSellingUK

Partner Perspective: Email marketing is more important than ever

06 Nov 2019by Greg Zakowicz
Using email to connect the online-offline shopping experience
BrandsCustomerDataFocusMarketingOnlineOtherProductThe CustomerUK

Introduction

06 Nov 2019by Ian Jindal
AnnualBrandsEventsFocusOtherPaymentResearchSellingUK

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