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Research Articles

The European appeal of brands

The European appeal of brands

11 Nov 2019by Martin Shaw
Leading brands make up just over a fifth of the Top500 index, yet they have a reach that retailers cannot match.
BrandsClothingConsumer electronicsCosmeticsEuropeFashion accessoriesJewelleryOnlineOtherPeopleResearchSellingSoftwareThemeUK

Search & Checkout: From search to checkout

31 Oct 2019by Martin Shaw
RetailX research explores how easily shoppers can move from finding a product to making a purchase
ClothingCosmeticsCustomerDataFashion accessoriesFocusGroceryGrowth 2000HealthJewelleryMobileOnlineOpinionOtherPaymentPeopleProductReady-made foodResearchSellingThe Customer
Context: Strength in depth

Context: Strength in depth

30 Oct 2019by Chloe Rigby
Growth 2000 retailers represent the heart of a highly diverse UK retail industry, writes Chloe Rigby.
AnnualBooksBrandsClothingConsumer electronicsCosmeticsCustomerDeliveryEcommerceFashion accessoriesGardenGrowth 2000HealthIndustryInternationalJewelleryLocationMobileOnlineOtherPeopleProductResearchRetailerSellingStationeryStationery and craftTechnologyUK

Partner Perspective: Five tips for growing your online business

30 Oct 2019by Sangeetha Narasimhan
CustomerDataDeliveryEcommerceEuropeGrowth 2000MobileOnlinePaymentPeopleRegionThe Customer
Mobile & Cross-channel: Mobile challenges

Mobile & Cross-channel: Mobile challenges

28 May 2019by Jonathan Wright
A lack of real-world stores limits the cross-channel options for some leading brands, while mobile continues to grow in importance.
BrandsCosmeticsCustomerDeliveryHomewareJewelleryMobileOnlinePeoplePhysical StoreProductResearchSports and outdoor equipmentUK
New Research: A social evolution

New Research: A social evolution

17 Apr 2019by Martin Shaw
Martin Shaw, RetailX head of research, considers how IRUK Top500 retailers are changing the way they use merchandising tools on their websites.
BrandsEcommerceIRUK Top500MerchandisingMobileOtherPeopleProductResearchRetailerSocial Commerce
Emerging Practice: Get it right for customers however specific their needs

Emerging Practice: Get it right for customers however specific their needs

17 Apr 2019by Chloe Rigby
When retailers help their customers find just the item they need, they’re more likely to see them return to buy again. Chloe Rigby reports on how start-up Spoon Guru helps supermarket shoppers identify the foods that fit sometimes exacting dietary requirements.
BrandsCustomerDataDeliveryHealthIndustryMerchandisingMobileOnlineOtherPeopleProductResearchRetailerTechnologyThe CustomerUK
12 approaches to merchandising

12 approaches to merchandising

17 Apr 2019by Chloe Rigby
Explaining to the customer just how products are relevant to them and will meet their needs helps them to buy with confidence. That’s key to merchandising in a digital world. Chloe Rigby collects 12 practical approaches that Top500 retailers are taking in this area.
ClothingCustomerEcommerceEventsIRUK Top500ManagerMarketingMerchandisingMobileOnlineOtherPaymentPeopleProductResearchRetailerSellingTechnologyThe CustomerUK
Interview: Argos puts its shoppers in the picture

Interview: Argos puts its shoppers in the picture

17 Apr 2019by Chloe Rigby
Mark Steel, digital director of Sainsbury’s Argos, tells Chloe Rigby how the retailer is using a full range of merchandising tools, from quality images, product videos and reviews to augmented reality, to explain its products to shoppers.
BrandsClothingCustomerDepartment StoreFocusIRUK Top500MerchandisingMobileOnlineOtherPeoplePerformance DimensionProductResearchRetailerSoftwareTechnologyThe CustomerUK

Case Study: Next: makes it simple to shop the range from a mobile phone

17 Apr 2019by Chloe Rigby
BrandsClothingCustomerDataIRUK Top500MobileOtherPeopleProductResearchRetailerThe Customer

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