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EDITORIAL Retail industry warns against no deal as Boris Johnson prepares to become new UK Prime Minister

23 Jul 2019by Chloe Rigby

GUEST COMMENT What’s next for retail search strategies?

23 Jul 2019by Björn Beth

EDITORIAL How businesses from Watches of Switzerland to Carrefour are focusing on customer needs

19 Jul 2019by Chloe Rigby

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RetailX Brand Index 2019

The RetailX Top250 Brand Index (RXBX) Report is now in its third year. Based on research conducted for the InternetRetailing Europe Top500, it focuses in on both Europe’s retail brands and consumer brands selling directly to the public.

Operations & Logistics

Strategy & Innovation

Warnings on no-deal Brexit as incoming Prime Minister Boris Johnson prepares for office

Strategy and Innovation

‘Total retail’ strategy fuels strong growth at Joules as it marks 30 years in business

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Research Articles

Merchandising: Creating the right image

28 May 2019by Jonathan Wright

The websites of leading brands encourage shoppers to linger with extensive search and imagery options

Strategy & Innovation: Fine-tuned retail strategies

28 May 2019by Jonathan Wright

Research suggests that brands are testing new approaches, but moving on quickly if they don’t see sufficient performance gains.

Brands Consumer electronics Cosmetics Customer Delivery Fashion accessories Focus Jewellery Mobile Performance Dimension Product Region Research Retailer RXBX Selling Sports and outdoor equipment Strategy and Innovation The Customer

Measuring Performance

28 May 2019by Martin Shaw

We score performance in tests and create an index value.

Brands Performance Dimension Region

Case Study: Carrefour: 2022 plans embrace Google and local

08 Apr 2019by Jonathan Wright

Customer Delivery Ecommerce Europe Focus Grocery Mobile Online Region Retailer

Context: Smoothing the customer journey

08 Apr 2019by Penelope Ody

While mobile has become the preferred ordering device for many shoppers, real-world stores still dominate the market across Europe. Penelope Ody looks at why cross-channel integration is now a priority.

Customer Delivery Europe Mobile Online Payment People Region Research Retailer The Customer UK

Analysing the numbers

05 Feb 2019by Jonathan Wright

Those retailers that offer sophisticated services today are best placed to offer the kinds of innovative services that will be mainstream in the future. Jonathan Wright considers what the numbers tell us about how IREU Top500 retailers are doing here.