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Research Articles

Brand Engagement: Curation and image

Brand Engagement: Curation and image

08 Nov 2019by Jonathan Wright
Leading retailers in the Brand Engagement Dimension cultivate an audience across a range of social media channels.
BooksBrand EngagementBrandsClothingConsumer electronicsEcommerceEuropeFashion accessoriesFocusGroceryHealthJewelleryMarketplacesOtherProductReady-made foodRegionResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftUK
Merchandising: Navigating commerce

Merchandising: Navigating commerce

08 Nov 2019by Jonathan Wright
Retailers that help shoppers find the product they’re looking for score well in the Merchandising Dimension.
Automotive goodsBooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesGardenGroceryHealthHomewareIndustryJewelleryMerchandisingOnlineOtherProductReady-made foodResearchRetailerSellingSoftwareStationeryStationery and craftUK
Strategic Overview: Cross-border, cross-channel

Strategic Overview: Cross-border, cross-channel

06 Nov 2019by Chloe Rigby
Leading retailers are enabling shoppers to buy the items they want, wherever and whenever they want, writes Chloe Rigby.
BrandsClothingConsumer electronicsCosmeticsCustomerEUEuropeFashion accessoriesFocusJewelleryOnlinePaymentReady-made foodRetailerSellingSoftwareStationeryStationery and craftThemeUK

Delivery: Make fulfilment work

31 Oct 2019by Martin Shaw
RetailX researchers analyse the delivery, collection and returns promises that Growth 2000 retailers make
BooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesFocusGrowth 2000HealthHome appliancesHomewareJewelleryOnlineProductRetailerSellingStationeryStationery and craftThe CustomerUK

Mobile: Serving ‘on-the-go’ shoppers

31 Oct 2019by Martin Shaw
How are Growth 2000 retailers adapting to shoppers’ willingness to buy online via their smartphones? We take a look at RetailX research
BooksBrandsClothingConsumer electronicsCosmeticsFashion accessoriesGardenGrowth 2000HomewareIndustryIRUK Top500JewelleryMobileOnlineResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craft

Social: Reach out to customers

31 Oct 2019by Martin Shaw
RetailX research reveals how the use of social media differs between Growth 2000 and Top500 retailers
Automotive goodsBooksClothingCosmeticsCustomerDataGardenGroceryGrowth 2000HealthJewelleryMarketplacesOnlineOtherPaymentProductResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftThe Customer
Context: Strength in depth

Context: Strength in depth

30 Oct 2019by Chloe Rigby
Growth 2000 retailers represent the heart of a highly diverse UK retail industry, writes Chloe Rigby.
AnnualBooksBrandsClothingConsumer electronicsCosmeticsCustomerDeliveryEcommerceFashion accessoriesGardenGrowth 2000HealthIndustryInternationalJewelleryLocationMobileOnlineOtherPeopleProductResearchRetailerSellingStationeryStationery and craftTechnologyUK

Mobile & Cross-channel

20 Dec 2018by Jonathan Wright
Our research suggests that AU250 retailers are making slow but steady progress in their Mobile & Cross-channel offerings
AUBooksClothingConsumer electronicsCosmeticsEuropeFashion accessoriesHomewareInternationalIRUK Top500MarketplacesMobileOnlineOtherResearchSoftwareSports and outdoor equipmentStationeryStationery and craftUK
Signed, Sealed and Collected

Signed, Sealed and Collected

21 Sep 2018by Martin Shaw
How are UK retailers using click and collect to serve shoppers buying from different retail categories? Martin Shaw, RetailX head of research, interrogates the IRUK Top500 data to find out
BooksBrandsClothingCosmeticsCustomerDataDeliveryDepartment StoreGardenGroceryIREU Top500IRUK Top500OnlineOtherPeopleProductResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftTrade tools and equipment and DIYUK

Mobile & Cross-Channel

26 Jul 2018by Jonathan Wright
The smartphone is the device that binds together multichannel retail. Since Europe’s highest-performing retailers already understand this, they plan their strategies accordingly
Automotive goodsBooksClothingCosmeticsEcommerceEuropeGroceryHealthIndustryIREU Top500LocationMobileOnlineOtherPerformance DimensionReady-made foodResearchRetailerSellingSoftwareStationeryStationery and craftUK

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