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Payment Revolution: the future of money and crypto adoption in retail - Webinar

Payment Revolution: the future of money and crypto adoption in retail - Webinar

Growth and Change: from ‘Baskets’ to ‘Customers’. How PEPCO and Poundland have Flexed and Focused - Webinar

Growth and Change: from ‘Baskets’ to ‘Customers’. How PEPCO and Poundland have Flexed and Focused - Webinar

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GUEST COMMENT Does ecommerce need social media? You bet!

15 Jan 2021by Brian Skewes

GUEST COMMENT Key Learnings from the 'Perfect Storm' of Covid, Peak & Brexit

14 Jan 2021by Bobbie Ttooulis

Paul Skeldon

EDITORIAL 2020 saw an ecommerce boom, but could ending click & collect see that too stop?

14 Jan 2021by Paul Skeldon

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Seasalt sees customer demand shift online as stores are disrupted by Covid-19

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Seasalt sees customer demand shift online as stores are disrupted by Covid-19

Dunelm rolls out ‘deliver to car’ click and collect to 170 superstores

Dunelm rolls out ‘deliver to car’ click and collect to 170 superstores

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Research Articles

The European appeal of brands

11 Nov 2019by Martin Shaw

Leading brands make up just over a fifth of the Top500 index, yet they have a reach that retailers cannot match.

Brands Clothing Consumer electronics Cosmetics Europe Fashion accessories Jewellery Online Other People Research Selling Software Theme UK

Strategic Overview: Cross-border, cross-channel

Strategic Overview: Cross-border, cross-channel

06 Nov 2019by Chloe Rigby

Leading retailers are enabling shoppers to buy the items they want, wherever and whenever they want, writes Chloe Rigby.

Brands Clothing Consumer electronics Cosmetics Customer EU Europe Fashion accessories Focus Jewellery Online Payment Ready-made food Retailer Selling Software Stationery Stationery and craft Theme UK

Conclusion - RetailX Brand Index Report 2019

28 May 2019by Jonathan Wright

Brands Customer Focus International Selling The Customer Theme

Conclusion: IREU Mobile & Cross-channel Report 2019

08 Apr 2019by Jonathan Wright

Ecommerce Mobile People Retailer Theme UK

Introduction: IREU Mobile & Cross-channel Report 2019

08 Apr 2019by Ian Jindal

Welcome to the latest Dimension Report in our IREU Top500 series. This time around, the subject is Mobile & Cross-channel.

Customer IREU Top500 Mobile Research Retailer The Customer Theme

Conclusion

05 Feb 2019by Jonathan Wright

Customer Delivery Ecommerce Europe Focus Other The Customer Theme

Introduction

05 Feb 2019by Ian Jindal

Welcome to the latest of our IREU Dimension Reports, where our theme is Operations & Logistics.

Brands Customer Delivery Online Research Selling The Customer Theme

Conclusion: IREU Brand Engagement 2018

09 Oct 2018by Staff Writer

Throughout this IREU Dimension Report, a recurring theme revealed by RetailX research has been the idea that best practice around Brand Engagement is changing rapidly as both the market and customer behaviour evolve.

Brand Engagement Brands Customer Data Product Research Retailer Selling Theme

Analysing the numbers: Catch and keep

20 Apr 2016by Martin Shaw

Martin Shaw, head of research at InternetRetailing, explains how his team approached the challenge of measuring retailers’ engagement with customers.Imagine

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