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GUEST COMMENT What’s next for retail search strategies?

23 Jul 2019by Björn Beth

EDITORIAL How businesses from Watches of Switzerland to Carrefour are focusing on customer needs

19 Jul 2019by Chloe Rigby

Four ways Watches of Switzerland focuses on the customer’s needs

19 Jul 2019by Chloe Rigby

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RetailX Brand Index 2019

The RetailX Top250 Brand Index (RXBX) Report is now in its third year. Based on research conducted for the InternetRetailing Europe Top500, it focuses in on both Europe’s retail brands and consumer brands selling directly to the public.

Operations & Logistics

Strategy & Innovation

Consumers impatient with in-store queues, choice and costs turn online to buy: study

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IRC 2019 PREVIEW What's in store at IRC 2019: focus on the plenary sessions

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Research Articles

Conclusion - RetailX Brand Index Report 2019

28 May 2019by Jonathan Wright

Conclusion: IREU Mobile & Cross-channel Report 2019

08 Apr 2019by Jonathan Wright

Ecommerce Mobile People Retailer Theme UK

Introduction: IREU Mobile & Cross-channel Report 2019

08 Apr 2019by Ian Jindal

Welcome to the latest Dimension Report in our IREU Top500 series. This time around, the subject is Mobile & Cross-channel.

Customer IREU Top500 Mobile Research Retailer The Customer Theme

Conclusion

05 Feb 2019by Jonathan Wright

Customer Delivery Ecommerce Europe Focus Other The Customer Theme

Introduction

05 Feb 2019by Ian Jindal

Welcome to the latest of our IREU Dimension Reports, where our theme is Operations & Logistics.

Brands Customer Delivery Online Research Selling The Customer Theme

Conclusion: IREU Brand Engagement 2018

09 Oct 2018by Staff Writer

Throughout this IREU Dimension Report, a recurring theme revealed by RetailX research has been the idea that best practice around Brand Engagement is changing rapidly as both the market and customer behaviour evolve.

Brand Engagement Brands Customer Data Product Research Retailer Selling Theme

Analysing the numbers: Catch and keep

20 Apr 2016by Martin Shaw

Martin Shaw, head of research at InternetRetailing, explains how his team approached the challenge of measuring retailers’ engagement with customers.Imagine

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