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GUEST COMMENT The truth about online returns: balancing retailer success and customer loyalty

19 Aug 2019by Mark Adams

GUEST COMMENT Alexa, do I need a voice search strategy? – Why your business should consider the merits of implementing a voice search strategy

15 Aug 2019by Jimmy McCann

GUEST COMMENT Keeping cashless consumers on your side

15 Aug 2019by Steven Stewart

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

Operations & Logistics

Strategy & Innovation

EDITORIAL Time for retail to get creative

Location

UK shoppers leave £228m of goods clicked but uncollected, costing retailers dear and harming footfall

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Retail Directory

Smyths Toys

One of the market leaders in the childrenâ€™s entertainment sector with 68 toy stores throughout the UK and Ireland, Smyths Toys offers a broad toy range with something to suit all age groups. The retailer also stocks outdoor toys such as trampolines, swings & slides, bikes and more.

www.smythstoys.com/

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Victoria's Secret

Founded in San Francisco in 1977 by Roy Raymond and his wife, Victoria’s Secret sells lingerie, womenswear and swimwear.

TellVictoria@VictoriasSecret.uk.com

www.victoriassecret.com/

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MatchesFashion.com

Founded in London in 1987, MatchesFashion.com is a multi-brand fashion retailer for men and women with stores in Wimbledon Village, Richmond, Notting Hill, Marylebone High Street, Mayfair and Bicester Village in Oxfordshire.

United Kingdom

www.matchesfashion.com/

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The Fragrance Shop

Established in 1995, The Fragrance Shop is a privately owned, family run retailer of perfumes with high-street locations throughout the UK and online at thefragranceshop.co.uk.

customerservice@thefragranceshop.co.uk

www.thefragranceshop.co.uk/

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The Body Shop

The Body Shop is a cosmetics and make-up retailer based in the UK. The Body Shop is part of the L’Oréal group. The Body Shop website explains that the organisation has not sold or used either finished products or ingredients that were tested on animals since 31 December 1990.

Watersmead, Littlehampton, West Sussex, United Kingdom, BN17 6LS

info@the-body-shop.com

www.thebodyshop.co.uk/

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Laura Ashley

Laura Ashley plc (LSE: ALY) is a Welsh textile design company now controlled by the MUI Group of Malaysia. It was founded by Bernard Ashley, an engineer, and his wife Laura Ashley in 1953 then grew over the next 20 years to become an international retail chain.

27 Bagleys Lane, Fulham, London, United Kingdom, SW6 2QA

www.lauraashley.com

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