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The RXUK range of research presents an independent and unbiased review of the performance of the continents' best ecommerce and multichannel retailers. Seven reports are published every year with a comprehensive ranking and analysis against six key performance dimensions, providing an accurate benchmarking tool to help you stay ahead of competition.

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INTERVIEW Phil Halliday of HMV on the retailer’s centenary and how its shoppers want to buy now

INTERVIEW Phil Halliday of HMV on the retailer’s centenary and how its shoppers want to buy now

30 Jul 2021by Chloe Rigby
In the month that HMV has marked its 100th centenary we hear from Phil Halliday, managing director at HMV and Fopp about what’s changed over in 100 years of record selling – and how its customers want to buy now, after a year of Covid-19
Marks & Spencer rolls out digital click, collect and returns service to stores

Marks & Spencer rolls out digital click, collect and returns service to stores

27 Jul 2021by Chloe Rigby
The new service is first being trialled at 22 shops, and comes as more customers are now buying online to pick up in store. It will be extended to a further 56 shops ahead of Christmas
Sephora strikes deal to buy Feelunique and move into UK market

Sephora strikes deal to buy Feelunique and move into UK market

23 Jul 2021by Chloe Rigby
Sephora has agreed to buy Feelunique as a first step into the UK market, the two companies announced today
More than half of Crocs sold straight to customers as ecommerce grows by a quarter

More than half of Crocs sold straight to customers as ecommerce grows by a quarter

23 Jul 2021by Chloe Rigby
More than half of Crocs’ second quarter sales were sold direct-to-consumer (D2C) in the second quarter of its financial year, as digital sales grew by a quarter. Fast online growth helped to push overall revenues up by 93% and net income up by more than 400%
Hobbycraft sees fast online growth as millennials take up new hobbies in lockdown

Hobbycraft sees fast online growth as millennials take up new hobbies in lockdown

16 Jul 2021by Chloe Rigby
Hobbycraft chief executive Dominic Jordan says the retailer has turned in “a robust set of results following what was one of the most challenging years the retail industry has ever known"
Hotel Chocolat heralds full-year sales growth, as customers engage in-store, online and through subscription

Hotel Chocolat heralds full-year sales growth, as customers engage in-store, online and through subscription

13 Jul 2021by Chloe Rigby
Hotel Chocolat has heralded a 21% rise in full-year sales and says that the combination of digital, subscription and in-store sales is helping it to grow customer engagement and lifetime value

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