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EDITORIAL How the balance between online and the store continues to shift as a result of Covid-19

03 Jul 2020by Chloe Rigby

GUEST COMMENT How retailers should be using AR

03 Jul 2020by Marc Uible

GUEST COMMENT How tech is driving the reinvention of the High Street

02 Jul 2020by Stefan Spendrup

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The 2020 RXEU Europe Growth 3000

In the first RXEU Growth 3000 report, we publish the list of 3,000 companies that follow our previously-published RXEU Top500.

Operations & Logistics

Strategy & Innovation

Most shoppers will still steer clear of the high street and shop online post-Covid: study

Location

Land Securities says most of its retail tenants have not paid their June rent, although shopper spending now running at 80% of last year as stores reopen

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Selling

Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

Lidl owner acquires marketplace to bolster online presence

Lidl owner acquires marketplace to bolster online presence

23 Jun 2020by Alex Sword

The parent group of Lidl has acquired German marketplace real.de as it seeks to augment its online offering.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT How retailers should be using AR

03 Jul 2020by Marc Uible

GUEST COMMENT How tech is driving the reinvention of the High Street

02 Jul 2020by Stefan Spendrup

GUEST COMMENT A winning UK strategy despite and through Covid-19: E-Grocery

30 Jun 2020by Philippe Corrot

GUEST COMMENT How effective use of digital communication channels helps retailers support customers in a time of crisis

26 Jun 2020by Jay Patel

GUEST COMMENT Online purchases yet to find a ‘voice’

25 Jun 2020by Pete Wickes

GUEST COMMENT Coronavirus Job Retention Scheme risks: what the Government's clawback regime means for retailers

23 Jun 2020by Chloe Rigby

GUEST COMMENT What does the future hold for retail experiences?

19 Jun 2020by Anna Brettle

GUEST COMMENT Leveraging IoT for a safe reopening

18 Jun 2020by Ajay Rane

GUEST COMMENT How the coronavirus pandemic is accelerating the adoption of experiential ecommerce technology

16 Jun 2020by Michael Valdsgaard

GUEST COMMENT A single view of inventory can help retailers get back on track

12 Jun 2020by Rob Shaw

GUEST COMMENT Queue busters – using technology to improve the shopping experience

11 Jun 2020by lee jones

GUEST COMMENT Britons’ love of queueing can translate online too

09 Jun 2020by Tom Williams

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Frontline

Feedback from the frontline of multichannel retail

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage itExpert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paperExpert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This YearExpert partner: Yext

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Burberry reports 40% of sales via mobile in latest financial year

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Move over Millennials: Gen Z are the dominant influencers of tomorrow – and this is what they like

Homebase closes 42 stores – blame Australians not the internet?

Fashion and beauty brands benefit from rising searches for UK names

CASE STUDY How The Kooples handles international customer enquiries

87% of shoppers will abandon a cart if checkout process is complicated

CASE STUDY Carrefour looks to offer local products with online convenience

Pets at Home harnesses the power of machine learning to allocate store space

Argos, River Island and Evans Cycles among the retailers using new Productcaster shopping comparison service

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Selling News

GUEST COMMENT Retail on the road: the experience opportunity in an electric era

13 Feb 2020

Migros shutters “social shopping” platform AMIGOS

28 Nov 2019

Online clothing retailers can get more sales and fewer returns thanks to body scanning app

20 Nov 2019

£13bn boost for manufacturers if they cut out wholesalers and shops and go D2C

20 Nov 2019

Slow loading webpages lose customers in just 10 seconds, research reveals

06 Nov 2019

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Frontline

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

Customer retention matters more than ever. Here’s how to manage itExpert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paperExpert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This YearExpert partner: Yext

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