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EDITORIAL Assessing the implications for retail: from the Conservative election victory to changing shopper behaviour

13 Dec 2019by Chloe Rigby

GUEST COMMENT Unified commerce makes the customer experience even more defining for retailers

13 Dec 2019by James Baker

GUEST COMMENT Retailers are raising the bar with sustainability efforts, but is it enough?

12 Dec 2019by Paul Skeldon

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GENERAL ELECTION 2019 What might the result mean in practice for retailers?

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PEAK 2019 Are questions of cost and sustainability changing the way we shop?

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Strategy and Innovation

Focuses on how retailers' can stand out from the competition in an ever-changing multichannel retail market.

New Look appoints chief executive to continue its omnichannel transformation

13 Dec 2019by Chloe Rigby

New Look has promoted chief operating officer Nigel Oddy to chief executive, a role that will see him lead the fashion retailer’s omnichannel transformation

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Unified commerce makes the customer experience even more defining for retailers

13 Dec 2019by James Baker

GUEST COMMENT Retailers are raising the bar with sustainability efforts, but is it enough?

12 Dec 2019by Paul Skeldon

GUEST COMMENT How gift retail uses AI price optimization software to appeal to customers and increase revenue

10 Dec 2019by Vladimir Kuchkanov

GUEST COMMENT Getting close to customers through coding

06 Dec 2019by Lee Metters

GUEST COMMENT The Reinvention of retail – oblivion or opportunity?

05 Dec 2019by Viktoriya Trifonova

GUEST ANALYSIS What does the future of delivery look like?

03 Dec 2019by Chris Haighton

GUEST COMMENT What can our 'nation of shopkeepers' teach global retailers?

03 Dec 2019by Michael Patterson

GUEST COMMENT Why retailers should take notice of consumer demand for gift cards

29 Nov 2019by Gail Cohen

GUEST COMMENT Fashion’s forgotten future

28 Nov 2019by Hannah Hughes

GUEST COMMENT Retailers reimagined

26 Nov 2019by John Gillan

GUEST COMMENT Why reducing friction at checkout is central to ecommerce

22 Nov 2019by Jason Tavaria

GUEST COMMENT From channel to customer: humanising payments

21 Nov 2019by Steve Villegas

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Frontline

Feedback from the frontline of multichannel retail

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

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H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

Five ways Screwfix and B&Q are getting it right

The Netflix model: How Philips and Husqvarna are embracing the subscription economy

How to 'do' Amazon Go on a budget: 5 practical retail tech solutions

How changing customer behaviour is affecting shopping habits

John Lewis buys home improvement service as it continues focus on customers' needs

Boohoo Group on what makes it successful

Pandora Chief Digital Officer: Omnichannel should be a “natural evolution” for retailers

Latest Strategy and Innovation News

Debenhams board strengthened with digital expertise

10 Dec 2019

Joules plans four new stores before Christmas after sales pick up across channels

05 Dec 2019

Three ways Quiz is responding as in-store visitor numbers fall and business moves further online

05 Dec 2019

Millennials and Gen Z drive digital-first future of CX, global study shows

04 Dec 2019

Strong multichannel performance helps Fortnum & Mason to seventh year of double-digit growth

29 Nov 2019

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Frontline

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

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