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GUEST COMMENT Can you maximise cross-border ecommerce for Christmas?

04 Dec 2020by Augustin Prot

GUEST COMMENT Navigating sudden digital acceleration – how merchants can keep up in a new age of payment innovation

03 Dec 2020by James Booth

EDITORIAL Time for a change: how physical and digital retail need to evolve

03 Dec 2020by Paul Skeldon

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Strategy & Innovation

PEAK 2020 IMRG says Black Friday sales 38% up tho' fewer retailers ran promotions; Primark hails 'very strong' trade as footfall rises as non-essential shops reopen; flooring pureplay reports best ever trading day on Black Friday

Editorial

EDITORIAL From Waitrose to Cath Kidston on how the way they sell has changed this year

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Strategy and Innovation

Focuses on how retailers' can stand out from the competition in an ever-changing multichannel retail market.

Topps Tiles focuses on omnichannel customer experience as it aims to take a fifth of the tile market by 2025

01 Dec 2020by Chloe Rigby

Topps Tiles is to focus on the customer experience both online and in-store as it targets the goal of taking £1 in every £5 spent on tiles in the UK by 2025.

International01 Dec 2020

John Lewis ends its strategy of international expansion – and will stop delivering online orders abroad from next week

478

Strategy and Innovation26 Nov 2020

Digital helped shield Mulberry from worst of Covid, though first-half sales still fell and pre-tax losses widened

197

Industry25 Nov 2020

Zalando invests in machine learning to drive next generation ecommerce

1919

Strategy and Innovation24 Nov 2020

AO says electricals shoppers are now online for good following Covid-19 shift

158

Strategy and Innovation24 Nov 2020

Pets at Home reports strong omnichannel growth as growing number of pet owners turn online for supplies

280

Strategy and Innovation19 Nov 2020

B&Q and Screwfix owner reports strong sales growth as customers turned to DIY over the summer and early autumn – and bought online and picked-up in store

881

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Can you maximise cross-border ecommerce for Christmas?

04 Dec 2020by Augustin Prot

GUEST COMMENT Navigating sudden digital acceleration – how merchants can keep up in a new age of payment innovation

03 Dec 2020by James Booth

EDITORIAL Time for a change: how physical and digital retail need to evolve

03 Dec 2020by Paul Skeldon

GUEST COMMENT How brands can harness their customer data to drive success in direct-to-consumer selling

01 Dec 2020by Tido Carriero

GUEST COMMENT: Why are more and more online retailers using digital asset management?

27 Nov 2020by Mike Paxton

GUEST COMMENT: In this tough environment the key is to double down on the proposition to boost sales

24 Nov 2020by Ed Bradley

GUEST COMMENT: Adrenaline-fuelled e-commerce – will livestreaming take off in the UK?

20 Nov 2020by Simon Clifford

GUEST COMMENT Overcoming the Returns Challenge

19 Nov 2020by Bobbie Ttooulis

GUEST COMMENT: Surge in retail tech investment as digital becomes the default

17 Nov 2020by Bev White

GUEST COMMENT Top tips for winning back loyalty this holiday season

13 Nov 2020by Brian Ruwadi

GUEST COMMENT Investing in 'chit-chat': Is this British staple the key to online growth during a recession?

12 Nov 2020by Julien Rio

GUEST COMMENT: Singles Day 2020 – what’s new, what’s different

10 Nov 2020by Elena Gatti

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Tesco app update adds barcode scanning to check on local stock

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

UPDATED Coronavirus round-up: the retail response to Covid-19

Boohoo Group on what makes it successful

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

Five ways Screwfix and B&Q are getting it right

How changing customer behaviour is affecting shopping habits

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

CASE STUDY Zara: augmenting its retail reality

The Netflix model: How Philips and Husqvarna are embracing the subscription economy

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Strategy and Innovation News

B&Q and Screwfix owner reports strong sales growth as customers turned to DIY over the summer and early autumn – and bought online and picked-up in store

19 Nov 2020

Naked Wines expands fast as it benefits from Covid-19 disruption

19 Nov 2020

Gear4music reports higher and more profitable sales thanks to Covid restrictions

17 Nov 2020

JD Sports successful in challenging CMA ruling against its Footasylum merger

13 Nov 2020

Farfetch reports strong sales growth as shoppers turn online to buy luxury goods – and narrowing pre-tax losses

13 Nov 2020

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