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EDITORIAL How shoppers are buying differently in 2019

18 Oct 2019by Chloe Rigby

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

GUEST COMMENT From clicks-to-bricks – the high street isn’t dead, it’s in revival

17 Oct 2019by Paul Skeldon

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

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Strategy and Innovation

Focuses on how retailers' can stand out from the competition in an ever-changing multichannel retail market.

Harrods spends in-store – but is urged to invest online as profits fall

Harrods spends in-store – but is urged to invest online as profits fall

15 Oct 2019by Chloe Rigby

Luxury department store Harrods showed how it had invested in ensuring that its 1m sq ft store remained a luxury destination for international shoppers this week as it reported a small rise in ...

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Retail experts share their observations and opinions

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

GUEST COMMENT From clicks-to-bricks – the high street isn’t dead, it’s in revival

17 Oct 2019by Paul Skeldon

GUEST COMMENT Preparing for peak: multi-faceted tactics to maximise results

15 Oct 2019by Katie Woodhead

GUEST COMMENT How instrument retailers can fine-tune their finance offering

11 Oct 2019by Michael Bevan

GUEST COMMENT Savvy customers know what their data is worth - Retailers need to think quid pro quo if they want to earn it

10 Oct 2019by Michael Rolph

GUEST COMMENT Customer service in online retail - four essential technologies

08 Oct 2019by Julien Rio

GUEST COMMENT How retailers can introduce automation testing without devaluing their employees

04 Oct 2019by Mike Callender

GUEST COMMENT How to handle cross-border digital payments

03 Oct 2019by Brian Green

GUEST COMMENT Retailers and the power of social

01 Oct 2019by Rob Coyne

GUEST COMMENT Black Friday: One-off wonder or integral to sales?

27 Sep 2019by Michael Poyser

GUEST COMMENT Artificial intelligence is the next evolution in the fight against fraud and false declines

27 Sep 2019by Michael Lynch

GUEST COMMENT A new testing method for a new era: the matched cohort analysis

26 Sep 2019by Mike Woodward

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Frontline

Feedback from the frontline of multichannel retail

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

Plan ahead to get the most out of IRC 2019 Expert partner: InternetRetailing Conference

How to Be a Payments Trailblazer – Seven Characteristics of Innovative Merchants Expert partner: ACI Worldwide

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H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

The Netflix model: How Philips and Husqvarna are embracing the subscription economy

Five ways Screwfix and B&Q are getting it right

How to 'do' Amazon Go on a budget: 5 practical retail tech solutions

John Lewis buys home improvement service as it continues focus on customers' needs

How changing customer behaviour is affecting shopping habits

Pandora Chief Digital Officer: Omnichannel should be a “natural evolution” for retailers

CASE STUDY Zara: augmenting its retail reality

Latest Strategy and Innovation News

Sales fall on high street as consumers ‘wait for Brexit clarity’: BDO

04 Oct 2019

Two ways Sainsbury’s is using data to give shoppers what they want

04 Oct 2019

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

03 Oct 2019

Ted Baker looks to omnichannel for growth as it reports first-half losses

03 Oct 2019

Promise of minimal change in store or online as John Lewis and Waitrose managements merge

01 Oct 2019

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Frontline

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

Plan ahead to get the most out of IRC 2019 Expert partner: InternetRetailing Conference

How to Be a Payments Trailblazer – Seven Characteristics of Innovative Merchants Expert partner: ACI Worldwide

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