Strategy and Innovation

ao link

My Preferences

My Account

View all research reports

Operations and Logistics

Strategy and Innovation

Advertising opportunities

Downloadable Directory

About us

Advertising opportunities

retailTRUST

Video Channel

Reshaping retail: 6 trends in a post-pandemic world - Webinar

Video Channel

The Last Mile – How to deliver on customer expectations - Webinar

EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

16 Apr 2021by Chloe Rigby

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

European Grocery Report 2021

Growth 2000 Report

Growth 3000 Europe

RetailX Sector Reports

RetailX Country Reports

Spain Top100

RXED Top500

Sustainable Ecommerce

View all research reports

RXUK Top500 Report 2021

The RetailX UK Top500 2021

Operations & Logistics

Strategy & Innovation

As stores reopen, are shoppers returning – and what are the implications for online sales?

Delivery

Ocado plans robotic in-kitchen deliveries and self-driving delivery vehicles as it takes £10m stake in autonomous technology specialist

You are in: > Home > Themes > Strategy and Innovation

Strategy and Innovation

Focuses on how retailers' can stand out from the competition in an ever-changing multichannel retail market.

AO World says ‘brave and bold’ expansion early in the pandemic helped it grow full-year sales by more than 60%

15 Apr 2021by Chloe Rigby

AO World says decisions to invest in capacity and infrastructure early in the Covid-19 pandemic helped it to grow sales by more than 60% in its latest financial year

Brands15 Apr 2021

THG reports 41% in full-year sales as shoppers shifted online to buy – and more brands used its technology to develop their own digital business

124

Strategy and Innovation15 Apr 2021

Strong digital capabilities help Toolstation and Wickes grow sales

143

Strategy and Innovation15 Apr 2021

Naked Wines set to be a ‘long-term winner’ from the pandemic-propelled shift online

763

Mobile14 Apr 2021

The use of interactive messaging and chatbots is set to transform omni-channel retail into conversational commerce worth $290bn, study predicts

174

Strategy and Innovation13 Apr 2021

JD Sports says multichannel gave it a competitive advantage in a year of unprecedented challenges

223

Strategy and Innovation13 Apr 2021

Quiz plans its comeback from a pandemic that saw sales of its smart casual and occasion wear fall by two thirds

102

View More Articles

Comments

Retail experts share their observations and opinions

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

GUEST COMMENT Managing the unpredictable with better data

13 Apr 2021by Aaron Goldman

GUEST COMMENT Online shopping and the high street: time to learn from the digital insurgents

13 Apr 2021by Steve Barrett

GUEST COMMENT Well-funded, easily distributed and ESG compliant: retail’s post pandemic winners

09 Apr 2021by Nigel Parson

GUEST COMMENT What is a power shopper and are you doing enough to attract them?

08 Apr 2021by Mark Kirschner

GUEST COMMENT Ultra-fast grocery fulfilment ready to accelerate post-lockdown

06 Apr 2021by Chris Moss

GUEST COMMENT: Retail brands should stop underestimating podcasts

01 Apr 2021by Chris Beer

GUEST COMMENT How retail finance teams can help plan for unpredictable trends

30 Mar 2021by Warwick Haycock

GUEST COMMENT Life after lockdown – what’s next for retail

26 Mar 2021by Guy Elliott

GUEST COMMENT Driving customer service excellence in 2021

25 Mar 2021by Jonathan Allan

GUEST COMMENT Retail opportunity: The changing shape of retail peak periods

23 Mar 2021by Nic Pentelow

View All Comments

View More Frontline

Tesco app update adds barcode scanning to check on local stock

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

UPDATED Coronavirus round-up: the retail response to Covid-19

Boohoo Group on what makes it successful

John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

Five ways Screwfix and B&Q are getting it right

How changing customer behaviour is affecting shopping habits

CASE STUDY Zara: augmenting its retail reality

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

The Netflix model: How Philips and Husqvarna are embracing the subscription economy

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Strategy and Innovation News

Quiz plans its comeback from a pandemic that saw sales of its smart casual and occasion wear fall by two thirds

13 Apr 2021

Boohoo leases warehouse with the capacity to take it to £4bn in sales – as demand for UK warehousing continues to grow

09 Apr 2021

Almost half of sales now online at Ryman – owner Theo Paphitis warns business rates could kill in-store retail

09 Apr 2021

The Original Factory Shop plans 50 store openings alongside developing multichannel strategy

09 Apr 2021

Asos reports rising sales and profits as shoppers shift online in retail’s ‘most disruptive period ever’ – and builds infrastructure for long-term global growth

08 Apr 2021

View More Articles

Whitepapers

Ecommerce Delivery Benchmark Report 2021 - Thriving in the All-Delivery economy

4 top approaches for adapting to flexible retail

Sizing up the apparel ecommerce industry

Featured In Print

Recent articles relating to the InternetRetailing Magazine

Delivery News - September 2019

01 Oct 2019

113

Standing out by popping up on the high street

30 Sep 2019

338

Customer insights play a major role in subscription box growth

30 Sep 2019

914

Planning for Black Friday 2019

30 Sep 2019

267

InternetRetailing Conference 2019

30 Sep 2019

153

Insight around the world - September 2019

30 Sep 2019

Become a Member

Create your own public-facing profile

Gain access to all Top500 research

Personalise your experience on IR.net

We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

About Internet Retailing

Advertise on Internet Retailing

Terms and Conditions

Comments

Frontline

Most Viewed

Latest Strategy and Innovation News

Featured In Print

Become a Member

Latest Tweet