As shoppers continue to demand more convenient, relevant and personalised shopping experiences, retailers are responding by adopting ecommerce platforms that cater for consumer demands. Since a seamless experience rests on fully understanding the customer through joined-up data, modern commerce platforms should support and connect that data collection.
This guide is designed for all retailers looking for expert partners offering dependable ecommerce and ERP systems that embrace multichannel and multi-platform, allowing them to deliver the services their customers expect.
Download the guide to discover:
- An overview of current trends, including which ecommerce platforms are most popular among Top500 retailers, and the growing appetite for cloud-based solutions
- Future developments and what you should be looking out for, including Internet of Things solutions such as Amazon Dash, plus customer behaviour analytics and personalisations
- Ten issues to consider
- A Company Spotlight interview with Darryl Adie, Managing Director from Ampersand
- How Poundland expanded its online shopping offering working with Ampersand - including developing a transactional approach and innovative elements such as gamification via its Shuffle and Scratchcard features
- Profiles and contact information of specialist ecommerce / ERP systems suppliers